Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Onalaska is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
936 reviews
5 stars
414
4 stars
182
3 stars
87
2 stars
80
1 star
173
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times for food, often exceeding 30 minutes, with some experiences lasting over an hour.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong ingredients.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, unkempt bathrooms, and overall poor hygiene.
Food Quality
While some customers enjoyed the food, there were numerous complaints about the quality, including cold items and poorly prepared dishes.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of urgency.
- JEJacob EnglinJan 5, 20261.0I went to ask for assistance as the kiosk would not accept a gift card. Credit card was the only option. The person working at the front turned around and walked away from me. I had to loudly say "excuse me". After they finished what they were doing, they turned around and I explained that the kiosk would not take a gift card. They said they needed to ask someone and then that person needed to ask someone. We never got an answer and the person just stared at me from behind the counter. It was not an operator error. There was no understanding of customer service. We used to be able to come in and talk to a person who pleasantly took our order. These kids are scared to talk to people. When hiring, you need someone who knows how to communicate. Even if they didn't understand the kiosk situation, walking away when you see a customer approaching you is not the answer.
- BBBrianJan 5, 20262.0Did not recieve a item ordered and when calling no one answered tried rest of evening as they were not busy it was from 8pm till close
- BMBella MoudyJan 4, 20265.0My family and I went in while I was home for college, and the people working there were very kind and the service was very fast for how busy they were:)!
- HHHallee HDec 22, 20251.0The sip club membership is completely useless when staff can't get you any drink in a timely manner. Sitting in line for a half an hour for a free drink is not worth it. Sitting in the drive through for ten minutes with no line is also ridiculous. Such a waste of money. Burn through gas waiting on staff and a drink even after you get the confirmation email saying your order is ready. Left my drink tonight because it's not worth it sitting there waiting.
- MFMichael FitzpatrickDec 13, 20251.0Don't go here if you need to be anywhere in a reasonable period of time afterwards. After waiting for twenty minutes, we were told it would be another half hour or so before our food would be done. I am generally very forgiving, especially in food service, but when half of your staff are standing around, it's just not a great look. Additionally, writing down the name for a refund on a post it note seems like a " I'm not following policy" method. We'll see if it actually comes through or not.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Onalaska accept reservations?
No, Panera Bread in Onalaska does not accept reservations.
What are the operating hours for Panera Bread in Onalaska?
Panera Bread is open daily from 7:00 AM to 9:00 PM.
Does Panera Bread offer delivery and pick-up services?
Yes, Panera Bread offers delivery, pick-up, and drive-thru services.
What types of meals are served at Panera Bread Onalaska?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Can I order food online from Panera Bread Onalaska?
Yes, you can order online for delivery or Rapid Pick-Up through their website or mobile app.
What payment methods are accepted at Panera Bread Onalaska?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What type of environment and food quality can I expect at Panera Bread Onalaska?
Panera Bread focuses on quality, clean ingredients served in a warm and welcoming environment, offering soups, salads, and sandwiches.
What nearby salons are close to Panera Bread Onalaska for a quick haircut before or after dining?
SportClips and Sport Clips Haircuts of Onalaska - Crossing Meadows are nearby hair salons you can visit.
Are there pet care stores or vet clinics near Panera Bread Onalaska if I need to care for my pet while visiting?
Yes, Van Loon Animal Hospital, Petco, and Vetco Vaccination Clinic are nearby for pet care and services.
What local markets and grocery stores are near Panera Bread Onalaska for additional shopping?
Onalaska Farmer's Market and Festival Foods are nearby options for fresh and organic groceries.