Five Guys

3.7
253 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3025 S. Kinney Coulee Rd. in Onalaska is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Five Guys
3025 S. Kinney Coulee Rd., Onalaska, WI
54650, United States

Hours

Reviews

3.7
253 reviews
5 stars
122
4 stars
42
3 stars
26
2 stars
19
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the burgers, noting them as delicious, but there were complaints about the fries being soggy or undercooked.

Service Issues

Several reviews highlighted unprofessional behavior from staff, including rudeness and slow service, which negatively impacted the dining experience.

Cleanliness

Multiple customers reported dirty tables and a lack of cleanliness in the dining area, which detracted from their overall experience.

Pricing Concerns

Many customers felt the prices were too high for the quality and portion sizes, with several expressing that they would not return due to the cost.

Customer Experience

While some customers praised the friendly service, others reported negative interactions with staff, leading to a mixed perception of the overall customer experience.
  • HS
    Haley Sunderland
    5 days ago
    5.0
    One of the main guys behind the counter was treating and training his coworkers so well. Very impressed with the kindness and professionalism here. And everything is pretty clean. I think sometimes the burger might not be as good as other five guys (I wish the cheese was more melted) but I LOVE that they offer grilled green peppers.
  • DD
    Dustin
    Oct 19, 2025
    1.0
    There is a way to lead people and than there isn’t. I don’t know who the larger guy that was working today is it it’s very unprofessional and rude to repeatedly correct someone in a public setting raising your voice across the entire restaurant. That is cruel to that person and to your customers who are trying to enjoy their food in a friendly and peaceful environment. The young lady face was going red and she looked embarrassed to be in this place of work. I would be too if I was her. No way to treat your employees. -5 stars for you.
  • DF
    Dain Frisby-Dart
    Sep 9, 2025
    5.0
    Maybe the best burgers in the La Crosse area! Fries are also amazing! Fast service, friendly people. Nothing fancy as far as atmosphere goes, but def with the few extra $.
  • HD
    Hunter Driscoll
    Sep 6, 2025
    4.0
    Its getting better the grills are getting seasoned by all the burgers. Some of the older 5 guys is still better but this one ain't bad.
  • DL
    Devin Lee
    Aug 26, 2025
    1.0
    Would not recommend to my worst enemy, right out the door fries were cold and thrown all over the bag, took 20 minutes to get 1 burger and fries(store was empty). Requested items for the burger weren’t on it, Grease all over the bag literally dripping out of the bottom. Terrible experience

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.