Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3025 S. Kinney Coulee Rd. in Onalaska is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally enjoyed the burgers, noting them as delicious, but there were complaints about the fries being soggy or undercooked.
Service Issues
Several reviews highlighted unprofessional behavior from staff, including rudeness and slow service, which negatively impacted the dining experience.
Cleanliness
Multiple customers reported dirty tables and a lack of cleanliness in the dining area, which detracted from their overall experience.
Pricing Concerns
Many customers felt the prices were too high for the quality and portion sizes, with several expressing that they would not return due to the cost.
Customer Experience
While some customers praised the friendly service, others reported negative interactions with staff, leading to a mixed perception of the overall customer experience.
HS
Haley Sunderland
5 days ago
5.0
One of the main guys behind the counter was treating and training his coworkers so well. Very impressed with the kindness and professionalism here. And everything is pretty clean.
I think sometimes the burger might not be as good as other five guys (I wish the cheese was more melted) but I LOVE that they offer grilled green peppers.
DD
Dustin
Oct 19, 2025
1.0
There is a way to lead people and than there isn’t. I don’t know who the larger guy that was working today is it it’s very unprofessional and rude to repeatedly correct someone in a public setting raising your voice across the entire restaurant. That is cruel to that person and to your customers who are trying to enjoy their food in a friendly and peaceful environment. The young lady face was going red and she looked embarrassed to be in this place of work. I would be too if I was her. No way to treat your employees. -5 stars for you.
DF
Dain Frisby-Dart
Sep 9, 2025
5.0
Maybe the best burgers in the La Crosse area! Fries are also amazing! Fast service, friendly people. Nothing fancy as far as atmosphere goes, but def with the few extra $.
HD
Hunter Driscoll
Sep 6, 2025
4.0
Its getting better the grills are getting seasoned by all the burgers. Some of the older 5 guys is still better but this one ain't bad.
DL
Devin Lee
Aug 26, 2025
1.0
Would not recommend to my worst enemy, right out the door fries were cold and thrown all over the bag, took 20 minutes to get 1 burger and fries(store was empty). Requested items for the burger weren’t on it, Grease all over the bag literally dripping out of the bottom. Terrible experience
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 3025 S. Kinney Coulee Rd. accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for dining in or takeout at Five Guys Onalaska?
Five Guys Onalaska is open daily from 11:00 AM to 10:00 PM for dine-in and takeout.
What are the delivery hours for Five Guys Onalaska?
Delivery is available every day from 10:00 AM to 9:30 PM.
Can I customize my order at Five Guys Onalaska?
Yes, you can choose from over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
Does Five Guys Onalaska offer delivery and pickup services?
Yes, Five Guys offers dine-in, takeout, in-store pickup, and delivery services at this location.
What types of payment does Five Guys accept at this location?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there gluten-free options available at Five Guys Onalaska?
Buns and some condiments contain gluten, but sandwiches can be ordered without buns using wraps or bowls; cross-contamination is possible, so please review allergen information carefully.
Which nearby places can I visit before or after dining at Five Guys Onalaska?
Nearby places include Caribou Coffee for a coffee break, Stoney Creek Hotel for accommodation, and Lumberjacks Saloon for drinks or American-style meals.
How can nearby transit or stores help me when visiting Five Guys Onalaska?
Stores like Mattress Firm and Kwik Trip convenience stores are nearby for additional shopping, and having these locations around helps you easily find Five Guys or combine errands with your meal visit.
Are there other fast food options close to Five Guys Onalaska?
Yes, nearby fast food options include Chick-fil-A and Jimmy John's for chicken sandwiches and subs, providing more choices if Five Guys isn't your preferred option.