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Dairy Queen Grill & Chill

3.7
(909 reviews)
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Business Details

810 2nd Ave S, Onalaska, WI
54650-3274, United States
(608) 394-3730
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
810 2nd Ave S, Onalaska, WI
54650-3274, United States

Hours

Reviews

3.7
909 reviews
5 stars
368
4 stars
227
3 stars
103
2 stars
58
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Inconsistent food quality was noted, with complaints about undercooked items and incorrect orders.

Cleanliness

Several reviews mentioned dirty dining areas and unclean restrooms.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream and specific staff members for their friendliness.
  • MM
    Melinda Murrell
    Feb 13, 2026
    4.0
    Blizzards where good staff not very good at customer service
  • ES
    Elizabeth Scheerer
    Feb 7, 2026
    2.0
    Placed a mobile order, and the line was a little slow, not too bad. Got our ice cream, then was asked to pull forward and wait for our fries. It took nearly 30 minutes for them to bring the fries out, and we were not the only car out there waiting as car after car left the lot. No explanation was given to for why it took that long.
  • IR
    i am a robot
    Jan 21, 2026
    3.0
    Great staff. Plan on spending some time here definitely not the quickest
  • FH
    Faith Holmes
    Dec 16, 2025
    1.0
    We were really upset after getting a birthday cake for a friend last weekend. The employee said she had no problem writing on the cake but the writing was very crooked and off center. There were no other employees working when we purchased the cake so we couldn’t ask for it to be fixed. She should not have told us she could write on the cake if she didn’t have the abilities to do so. I had to ask my sister to scrape off the writing and put icing over the top to fix it. I would have rather had the cake blank than the writing that was put on it. Our friend would have been very disappointed if we gave it her in the original state.
  • MJ
    Milissa Jenkins
    Nov 2, 2025
    3.0
    Just ice cream no food items. Very odd. Wanted lunch.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours for Dairy Queen Grill & Chill in Onalaska?

Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Saturday and from 10:30 AM to 9:30 PM on Sundays.

Is Dairy Queen Grill & Chill in Onalaska closed on any holidays?

Yes, Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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