Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
903 reviews
5 stars
366
4 stars
226
3 stars
102
2 stars
57
1 star
152
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; some enjoyed the ice cream and certain menu items, while others found the food overcooked or poorly prepared.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unkempt dining areas.
Management
Feedback indicates a lack of effective management, with many customers feeling that staff were unprofessional and unmotivated.
- FHFaith HolmesDec 16, 20251.0We were really upset after getting a birthday cake for a friend last weekend. The employee said she had no problem writing on the cake but the writing was very crooked and off center. There were no other employees working when we purchased the cake so we couldn’t ask for it to be fixed. She should not have told us she could write on the cake if she didn’t have the abilities to do so. I had to ask my sister to scrape off the writing and put icing over the top to fix it. I would have rather had the cake blank than the writing that was put on it. Our friend would have been very disappointed if we gave it her in the original state.
- MJMilissa JenkinsNov 2, 20253.0Just ice cream no food items. Very odd. Wanted lunch.
- TWTho WalrusSep 18, 20255.0Food is well priced and I got a 85 cent blizzard for getting their app
- KKKim KvigneSep 11, 20251.0Worst ice cream ever! One machine emptied so he left that ice cream in the dish and topped off with another machine. It was warm, runny and tasted like whip cream.
- CHCarissa HansonSep 5, 20252.0food was okay, but proportions were horrible compared to the last time i was there. the chicken “strips” were more like nuggets, and got about a third the amount of fries and dipping sauce i should have gotten for 12 dollars. what a rip off. don’t go here unless you want to waste your money.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours for Dairy Queen Grill & Chill in Onalaska?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Saturday and from 10:30 AM to 9:30 PM on Sundays.
Is Dairy Queen Grill & Chill in Onalaska closed on any holidays?
Yes, Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQCakes.com.
Is Dairy Queen Grill & Chill in Onalaska family-friendly and accessible?
Yes, the location is family-friendly and offers amenities like booster seats, high chairs, wheelchair accessibility, outdoor seating, and restrooms.
Does Dairy Queen Grill & Chill have drive-thru and WiFi services available?
Yes, Dairy Queen in Onalaska provides drive-thru service and free WiFi to customers.
Can I order Dairy Queen Grill & Chill's menu online for pickup?
Yes, you can place an order online for pickup through their official order website.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, they offer both indoor and outdoor seating for customers.
What nearby places can I visit before or after my Dairy Queen Grill & Chill visit?
Nearby you can visit the Onalaska Public Library for some quiet reading, Ataraxis Massage for relaxation, or Scooter's Coffee for a caffeine boost.
Is there a convenient gas station close to Dairy Queen Grill & Chill?
Yes, KWIK TRIP #767, a gas station and convenience store, is nearby, making it easy for customers to fuel up before or after their meal.
Are there any local community services near Dairy Queen Grill & Chill?
Yes, the La Crosse Area Builders Association is nearby, offering home improvement services, and the Onalaska Area Historical Society is available for those interested in local history.