Business Details
About
Mexican Restaurant
Chipotle Onalaska is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.8
504 reviews
5 stars
159
4 stars
52
3 stars
41
2 stars
47
1 star
205
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, overflowing trash, and unsanitary conditions throughout the dining area.
Portion Sizes
Customers frequently complained about inconsistent and small portion sizes, often feeling shortchanged compared to other locations.
Service Quality
While some staff were noted as friendly and helpful, many reviews pointed out issues with customer service, including rude behavior and slow response times.
Food Quality
The food quality received mixed reviews; while some customers enjoyed their meals, others reported stale chips, cold food, and issues with incorrect orders.
Management Issues
Several reviews indicated a lack of effective management, with employees seen standing idle and not addressing cleanliness or service issues.
- JKJannette KantorNov 13, 20251.0I visited this location today, and I have to say it was the dirtiest Chipotle I’ve ever been to. I should’ve taken the grimy entrance doors as a warning, because the main dining area was also visibly unclean. It made me question the cleanliness of the kitchen and cookware as well. The employees didn’t seem interested in providing good service, and I felt rushed while they were preparing my food. My food wasn’t great either— the chicken and rice were cold. Overall, it was a very disappointing experience. I even overheard another customer complaining about the service while I was getting my drink.This is the closest location to me but I will not be returning.
- AVAdrian VNov 13, 20254.0My kids love this place but it can be a bit pricey, especially if your daughter orders a bowl with rice and chicken only!
- RGRyan GilesNov 13, 20255.0This is my first time coming here.Everybody seems pretty nice.Food was made in a timely manner and it was delicious.The gm gabriel is awesome
- LWLee WilliamsNov 9, 20251.0You’d swear the meat cost comes out of the employees own pockets. Not to mention you need to always ask for extra rice and beans if you have just the average appetite. Otherwise it’s rationing on everything. I would like an adult sized meal for $12-15 please. The Protein should be the main bit of it, not a garnishment. I never write reviews, but it never fails with this place to disappoint in that regard. It’s annoying for how often I give them my $ because of convenience and trying to eat something healthier. Extra meat is a ridiculous $7 too. Not to mention the place is generally a mess. On a good note, for what little meat you do get 😆, it generally tastes good.
- VRVanessa RevlingOct 26, 20252.0Oh my goodness, there’s so much guacamole! Yes, I would love some guacamole. Okay, let me fill up your burrito halfway with guacamole. It’s a whopping four pounds of guacamole! A guacamole is delicious, but who wants to eat four pounds of it? They had to refill the guacamole three times just for my burrito! How about you give me more rice instead of a pound of guacamole for every grain of rice? I don’t want to end up peeing out pure guacamole! Why was there a whole core in my guacamole! There was guacamole on every table, I’m not worried about the tables, I’m worried about how much guacamole they have stored for giving for 4 pounds to every person.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Onalaska serve?
Chipotle Onalaska offers customizable Mexican fast-casual options such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill in Onalaska?
Chipotle Onalaska is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Onalaska?
It is located at 9415 East 16 Frontage Rd, La Crosse, Onalaska, WI 54650, United States.
How can I place an online order for Chipotle Onalaska?
You can order online by visiting https://order.chipotle.com/ or by using the Chipotle app available on the Apple App Store.
Does Chipotle Onalaska offer any rewards or loyalty programs?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
How can I contact Chipotle Mexican Grill in Onalaska?
You can reach them by phone at +1 608-668-4463 or email at WI.3750.Onalaska@chipotle.com.
Which social media platforms can I follow Chipotle Mexican Grill on?
Chipotle is active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Are there any yoga studios near Chipotle in Onalaska where I can visit before or after dining?
Yes, The Elements Yoga Studio is nearby, offering a relaxing place to stretch and unwind before or after your meal.
Can I visit a cafe near Chipotle Onalaska for coffee or dessert?
Yes, Café D' Vine is nearby, providing a great spot to enjoy coffee or dessert before or after your Chipotle meal.
If I'm visiting Chipotle Onalaska, are there any fitness centers close by where I can exercise?
Yes, Studio 16 gym is located nearby, ideal for a workout session before or after dining at Chipotle.