Brand Certified
Chipotle Mexican Grill
2.8(517 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
9415 East 16 Frontage Rd, Onalaska, WI
54650, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(608) 668-4463
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/wi/onalaska/9415-east-16-frontage-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3750
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Onalaska is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.8
517 reviews
5 stars
164
4 stars
53
3 stars
42
2 stars
51
1 star
207
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant consistently received negative feedback regarding its cleanliness, with many customers reporting dirty tables, floors, and food preparation areas.
Service Quality
While some customers noted friendly service, many reviews highlighted issues with staff being unhelpful, rude, or inattentive, leading to a poor overall experience.
Food Quality
Customers expressed disappointment with portion sizes and food temperature, with several mentioning that the food was often cold or poorly prepared.
Management Issues
Multiple reviews indicated a lack of effective management, with complaints about staff standing around and not addressing cleanliness or service issues.
- SOsabrina osowskiFeb 25, 20264.0The prices have really gone up. Very disappointed. I should have read the sign better. I added extras that cost extra, with out realizing.
- AVAndrew VikFeb 23, 20262.0Not clean, inconsistent hours, in need of facelift to keep up with the brand. Also prices are no longer in value for the food.
- DIDena IaconoFeb 23, 20261.0It was 9:15pm when I ordered. They close at 11pm. Food was cold 🥶 . The bag of chips I got weren't even half full and hard to chew. Its like they were running out of stuff trying to make it last until closing. So I dont eat here alot and curious if the food is ever hot or is it a cold place. I ate the food but when I woke up I felt sick and threw up most it. Probably won't go back scared to get sick again.
- ABAndrew BarronFeb 17, 20262.0Dining room was filthy. Watched employees touch trash and their phones then prep food without washing hands or changing gloves. I tried to give this feedback privately through the app, but it only allowed me to select from preset feedback choices, so I guess I will do it here publicly. This was the worst Chipotle I have ever eaten at.
- PCPayton CookFeb 5, 20263.0There never seem to be enough staff on hand to handle the flow of customers. Things usually aren’t the cleanest outside of the food-prep areas. The food itself doesn’t tend to have issues though. Pretty consistent in my experience
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Onalaska serve?
Chipotle Onalaska offers customizable Mexican fast-casual options such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill in Onalaska?
Chipotle Onalaska is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Onalaska?
It is located at 9415 East 16 Frontage Rd, La Crosse, Onalaska, WI 54650, United States.
How can I place an online order for Chipotle Onalaska?
You can order online by visiting https://order.chipotle.com/ or by using the Chipotle app available on the Apple App Store.
Does Chipotle Onalaska offer any rewards or loyalty programs?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
How can I contact Chipotle Mexican Grill in Onalaska?
You can reach them by phone at +1 608-668-4463 or email at WI.3750.Onalaska@chipotle.com.
Which social media platforms can I follow Chipotle Mexican Grill on?
Chipotle is active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Are there any yoga studios near Chipotle in Onalaska where I can visit before or after dining?
Yes, The Elements Yoga Studio is nearby, offering a relaxing place to stretch and unwind before or after your meal.
Can I visit a cafe near Chipotle Onalaska for coffee or dessert?
Yes, Café D' Vine is nearby, providing a great spot to enjoy coffee or dessert before or after your Chipotle meal.
If I'm visiting Chipotle Onalaska, are there any fitness centers close by where I can exercise?
Yes, Studio 16 gym is located nearby, ideal for a workout session before or after dining at Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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