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Arby's

4.0
(1457 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3210 N. Kinney Coulee Rd., Onalaska, WI
54650, United States

Hours

Reviews

4.0
1,457 reviews
5 stars
641
4 stars
437
3 stars
202
2 stars
74
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and poor service, particularly in the drive-thru, with some experiencing incorrect orders or lack of communication.

Food Quality

Feedback on food quality was mixed; while some enjoyed the roast beef and curly fries, others received cold or improperly prepared items.

Staff Attitude

Several reviews highlighted friendly and accommodating staff, although there were instances of unprofessional behavior noted.

Cleanliness

Multiple customers mentioned cleanliness issues, particularly with dirty tables and floors.
  • WN
    Wil Netz
    Feb 18, 2026
    1.0
    I just waited 14 minutes for a chicken slider. That's half my lunch break. There was no one else at the store but me.
  • CH
    Christopher Hartkopf
    Feb 4, 2026
    4.0
    Food was acceptable, service was great, workers had unusually chipper/friendly demeanor, but the person at the window never gave back my card, had to come back to get it the next day.
  • ML
    Melissa Lane
    Jan 21, 2026
    2.0
    I waited 15 minutes for my food box of ly to get in a cab and had to take to work to eat because employees were arguing and throwing kitchen items around in back .. my sandwich was raw and mozzarella sticks cold also curly fries .. it was a 6 minute ride .. I wish I could attach my picture!!
  • JK
    Joshua Kron
    Jan 10, 2026
    5.0
    Love this Arby's, food is always top tier, service is great, and they're pretty quick too. Definitely one of the best and most consistent fast food places in town!
  • PW
    Pam Welke
    Dec 21, 2025
    1.0
    Worst food ever we went for first time now we know why it's dead only thing keeping them a live is hotels near them because they don't know food is bad never again I told my boyfriend worst date to eat at.he said he was sorry 😔 taking me at this place he said it was bad.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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