Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported long wait times in both drive-thru and in-store orders, often exceeding acceptable limits.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to customer frustration.
Staff Attitude
While some reviews praised individual staff members for their friendliness and helpfulness, others noted a lack of communication and professionalism from the team.
Food Quality
Feedback on food quality was mixed; while some enjoyed the taste, others reported cold or poorly prepared items.
Cleanliness
Several customers mentioned unsanitary conditions in the dining area, including dirty tables and floors.
JK
Joshua Kron
1 day ago
5.0
Love this Arby's, food is always top tier, service is great, and they're pretty quick too. Definitely one of the best and most consistent fast food places in town!
PW
Pam Welke
Dec 21, 2025
1.0
Worst food ever we went for first time now we know why it's dead only thing keeping them a live is hotels near them because they don't know food is bad never again I told my boyfriend worst date to eat at.he said he was sorry 😔 taking me at this place he said it was bad.
JV
Joe Verizon
Dec 18, 2025
4.0
My wife ordered chicken wrap and was disappointed, told manager and she made it right with us
LB
Leah Beaupre
Nov 7, 2025
1.0
We ordered on the app. When we arrived to the store, they said they didn't have our order. We confirmed a bunch of times that we had the right location, and that it was under the correct name. They said there wasn't anything they could do because they "would lose money". We asked what about us losing our money ($42)? And they just shrugged. They weren't apologetic, or even nice.
Days later the transaction was processed, so we called the store for a refund, since we never got the food. The regional manager said she was processing the refund that day, but its been 2 weeks and we still haven't gotten the refund. We have called a few times since then and one guy told us he was the regional manager and that Jessica didnt exist, then after arguing for a bit he said he would leave her a message. The next guy we talked to (store manager i think?) was helpful, & nice, but couldn't give us a refund. We called the number he gave us but at this point I'm just filing a dispute.
CC
Candy
Oct 29, 2025
2.0
We did Drive through thinking it would save us time and be quicker than going in and ordering to go. We pulled up to drive through at 3:25 We didn't get our food until 3:43 there was 2 cars ahead of us that were sitting there when we pulled around after ordering. There were cars behind us lining up waiting to ordering just pulled off and pulled away because it was taking so long. When we pulled up to the window my asked the worker if they were short-handed and why they were so slow and the said no, we're not short-handed.! And I said oh so your just this slow all the time? They closed the window as we waited for the rest of our order. Never apologized for the long wait, inconvenience or anything. We probably won't do drive through any more at that location. Very disappointed for the long wait. To slow of service!!