Panera Bread

Reviews

• DM

  David Maypark

  Feb 22, 2026
  1.0
  Stopped in today with my family and ordered 2 of the new chicken Roma Asiago bagel stack and this is what it looked like. 1 tomato slice and almost no chicken to be seen!! Talk to the desk about it and they gave me a bowl with about 6 tiny pieces of chicken for the 2 sandwiches combined! They said they are not making enough money on the sandwich so they had to cut back on the chicken! $9 for this sandwich and they arnt making money on it! ( look at the picture) Said we weren’t the first customers to complain either! I was at panera in Waukesha a week ago and it actually looked like the picture shown when you order. Apparently this location is more worried about their own pockets than customers happiness. Will not be returning to this location. I would suggest going to a different location seeing others are complaining about the same thing. Never had an experience like this at Panera.
• KM

  Kirsten M

  Feb 21, 2026
  5.0
  We went even with the low reviews. I think, being new, the employees just needed time to learn. The service was good, the food was good, and our order was correct. We'll be going back again.
• AJ

  Allison J

  Feb 14, 2026
  2.0
  Panera has really gone downhill since they were acquired by private equity. I used to love going for lunch but now it's not really worth it. Portions were super small, food was slow coming out and the people at the counter seemed kind of confused as to what's going on. The bakery also seems to sell out of the good cookie flavors right away, which I get, but then make more? For the money you pay, I don't really feel satisfied with what I get. This is more of a Panera corporate problem, but the staff suffer too when they aren't given adequate resources or training to do their jobs. I used to be a Sip Club member but didn't opt to renew this month and won't be back.
• JJ

  jonsey johnson

  Feb 13, 2026
  5.0
  I had such a great experience here that I had to leave a review. When I pulled up to the drive-through, I was greeted by a very nice girl with small blue hoop earrings and her hair in a bun. I didn’t get her name, but she immediately stood out because of how warm and genuine she was. She even complimented me, which completely made my day. She noticed my dog in the car and offered a pup cup without me even asking. That small gesture meant so much, and my dog was very happy. You can tell she truly cares about customers and enjoys what she does. The food was fresh and tasted great, and the whole team seemed friendly and hardworking. The girl who helped me especially left such a positive impression. I truly see a bright future for workers like her. I’ll definitely be coming back!
• JY

  Jason Youngbauer

  Feb 12, 2026
  1.0
  This place is absolutely disgusting they have maggots in the food they are serving. Zoom in on the spoon and you will see what they gave to my daughter