Panera Bread

Reviews

• PM

  Prapti Kuber M.D. MBA MPH

  3 days ago
  1.0
  Unfortunately this is the second time they disappointed us. The food order was incorrect, then when we asked for refund, they instead charged us an additional amount to $32.00 and received no food! I will never go to this location again!
• GW

  Gayla Weber

  Nov 14, 2025
  2.0
  I had hoped they’d have worked through some of their discrepancies by now, but part of our order was missing. While the food was okay, not getting everything we expected and paid for was a disappointment. If they continue to request tips with this lack of service, they’re going to be surprised when they’re not coming in. From us, you have to prove your worth before you’ll get any type of tip from us.
• KS

  Krista Haugner Sieg

  Nov 10, 2025
  2.0
  I have tried this location twice both for pickup orders. The first time I ordered the family meal and the container of soup was about 2/3rds full. This time I totally got the wrong salad and they were out of the bread I ordered (before noon - so not a late in the day attempt). I hope that I am actually refunded the price of the bread as they said... we'll see, but so far I am not impressed by the ability to get what I ordered. Both times I was in a rush so I didn't thoroughly check my order before leaving. Based on my experience, if you are going to order from the Oconomowoc location, make sure you check your order completely to avoid surprises.
• JM

  Jennifer Mueller

  Nov 9, 2025
  5.0
  Me and my boyfriend visited the Oconomowoc location for the first time. We both ordered You picked two’s. One of the workers came out to me and told me that the bread that was made for my sandwich was gonna be too hard for me to eat so he suggested I could use a different bread or just order a different sandwich so I ordered a different sandwich and he also provided us to free bakery goods. Some restaurants would’ve just served you with the bread that they had but he went above and beyond to ask me if I’d like something else, we had a great first experience at this location.
• AA

  Alina

  Nov 2, 2025
  1.0
  I’m really disappointed in Panera Bread, not just with the quality but especially the quantity of meat on their sandwiches. We paid $44 for lunch for two, and honestly, it was such a letdown. The young lady who took our order was polite, but we weren’t asked if we had a rewards number, or if we wanted chips, bread, or an apple with our meals. We were just given all bread. When we opened our chicken sandwiches, we honestly couldn’t believe what we were looking at. There wasn’t even a full piece of chicken, just three tiny, thin strips. (You can see in the photo: the bread on the right side shows the little bits of chicken, while the bread on the left just has a lump of mozzarella cheese and a few vegetables.)

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