Brand Certified
McDonald's
3.0(1239 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
880 E Wisconsin Ave, Oconomowoc, WI
53066, United States
Certified by McDonald's • Mar 01, 2026
(262) 567-6369
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
1,239 reviews
5 stars
289
4 stars
245
3 stars
245
2 stars
118
1 star
342
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Staff Attitude
Feedback indicated a mix of courteous and rude staff interactions, with some customers experiencing disrespectful service.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and concerns about food safety.
Food Quality
Customers expressed dissatisfaction with food quality, citing issues like cold meals and poorly prepared items.
- LELisa EssaryFeb 25, 20261.0Absolutely unacceptable behavior from this location. My daughter was in the drive-thru ahead of me and attempted to use a free small McCafé coupon that was issued to her by the Johnson Creek store after they messed up her previous order. No one told her it was location-restricted. She ordered a small McCafé and even planned to pay for the extra espresso shot herself. Instead of simply explaining a policy like professionals, the employee refused the card because it said “Western Wisconsin.” When my daughter calmly asked to speak to a manager, the employee loudly yelled, “Are you fing serious? Do you think I would lie to you? You can’t fing use that here.” I heard this clearly from the vehicle behind her. The manager then came to the window, refused to let my daughter speak at all, snapped that they don’t take those there, and literally shut the window in her face. The profanity, the yelling, and the complete lack of basic customer service — especially toward a young customer — is disgusting. If your staff cannot handle a simple coupon question without swearing and slamming windows, you have a serious training and management problem. This was beyond unprofessional and completely unnecessary.
- MMMiss MusicFeb 23, 20261.0The night staff sucks! Every night
- SLSean LongJan 31, 20261.0This is the second time in the same year later shift either didn’t fill my order correctly. No one in line just 3 older ladies talking and instead of filling it correctly and giving me a chicken sandwich meal I get 1 less chicken sandwich and a small fry at the bottom of the bag and my kids happy meal rock hard fries. The first time my wife just gave birth and they were the only ones open again no one in line and completely botched the order. Not that it’s a crazy hard thing just complete laziness
- AAAPJan 11, 20261.0paid for a large fry and received this HALF FILLED
- DRDanny RohdeJan 4, 20264.0Nice people here 👍 thank you for being courteous
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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