Dunkin'

2.7
350 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oconomowoc, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
427 E Wisconsin Ave, Oconomowoc, WI
53066, United States

Hours

Reviews

2.7
350 reviews
5 stars
86
4 stars
51
3 stars
38
2 stars
30
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of staff training and management presence.

Product Quality

There were numerous complaints about the quality of food and drinks, including stale donuts, burnt sandwiches, and incorrect drink preparations.

Staff Attitude

Feedback indicated inconsistent staff attitudes, with some customers experiencing friendly service while others encountered rudeness and lack of professionalism.

Cleanliness

Several reviews highlighted cleanliness issues within the establishment, including dirty dining areas and unsanitary conditions.

Loyal Customers

Despite the negative feedback, some long-time customers expressed loyalty to the brand, noting improvements in service and product quality during certain visits.
  • AR
    Andrea Rawson
    2 days ago
    2.0
    I want to preface this with, I've walked in and walked back out of this place so many times because of no one being in front. I took a chance today because I wanted something warm. I asked for a small hot white mocha, what I got was a small hot coffee with mocha syrup in it. I wouldn't be this annoyed if it wasn't literally on the menu. I also got a Ham and Cheese Croissant which was burnt. I think next time I will just pass. 👎🏻
  • SS
    SQ
    Oct 29, 2025
    5.0
    Love this place been going here for 7+ years now
  • HH
    Heather H
    Oct 21, 2025
    5.0
    👍
  • CV
    Christine Voigt
    Sep 26, 2025
    1.0
    I love their coffee but twice now there is nobody there to get my order that I ordered on line. Hours say they open at 4:00 am. Very frustrating when you are taking time out to get your treat.
  • BM
    Brian Mills
    Sep 10, 2025
    1.0
    Be prepared to wait forever for your order. They mess up very simple orders on a regular basis. I clearly say whip cream on my ice latte In the drive through every time. They always try to give me one without whipped cream. If this is the D.D. in McHenry on route 31 they're cheap skates with their ingredients and clearly don't care about making you wait for it. I boycott that place And now forced to go to starbucks. THX.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Oconomowoc, WI?

Dunkin' in Oconomowoc is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

This Dunkin' location offers delivery and curbside pickup services for your convenience.