Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Many customers praised the bagels and sandwiches as delicious, but there were numerous complaints about inconsistent quality, including stale or poorly made bagels.
Service Issues
A significant number of reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness and Environment
Some customers noted cleanliness issues and a lack of a welcoming atmosphere, with reports of unclean surfaces and unfriendly staff.
Inconsistent Experience
Frequent mentions of fluctuating inventory and service quality suggest a decline in overall customer experience compared to previous visits.
Staff Friendliness
While some reviews mentioned friendly and accommodating staff, many others reported rudeness and a lack of enthusiasm from employees.
JH
jesse holmes
Nov 8, 2025
2.0
Ordered 5 bagels of which 3 were wrong. Just know that if you order a PB&J bagels it's from thier IKEA line of bagels. The jelly was supplied in packets and the peanut butter will have to be supplied by you. From when they first opened to now they have really gone down hill.
KH
Kimberley Hart
Nov 1, 2025
3.0
Good bagels but a poorly run operation. The service is terrible. They are rude. The inventory fluctuates and they don’t seem to have a handle on it.
ST
Sarah Tomase
Nov 1, 2025
1.0
Waited in line for 15 minutes and the bagels were moldy.
"Green on a kettle-boiled bagel is most likely due to mold growth if the bagel is old, or a reaction from oxidation or mineral deposits if it's a residue on the kettle itself. If the green color appears on the bagel itself, it is likely mold, and the bagel should be discarded for safety reasons."
KK
Kevin Kline
Oct 26, 2025
5.0
Nice local breakfast stop. And the bagels so good!
TA
Turner Arenson
Oct 19, 2025
2.0
Order was for toasted bagels and neither were warm. Just doesn’t seem like the Brueggers from awhile back. Store has been downhill for the last 3-5 years