Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I have visits this location in the past morning for the most. With good customer service, no complaints! Until yesterday night worst experience ever only for a drink, fries and a mc chicken! I decided to stop by before heading to work around 8:04 to be exact drive-thru was busy but line was going smooth. By the time I get to the 2nd window I was handed my drink and was told to move to a 3rd window to wait on the food.
By 8:24 i decided to go inside to ask for a full refund.
As soon as i walk in there were a bunch of young adults laughing, playing with each other in the kitchen and the place was dirty. Then I stop the "manager" who acted like I wasn't there and I explained the situation ask for my money back to which so careless she reply "that if I wanted a full refund I needed to go back to my car and bring the drink back" so I did cause by that time drink was flat and tasteless. No apology and nasty attitude that was my customer experience lol!
I understand people don't take their jobs serious anymore but this was just ridiculous.
MB
Michelle Budny-Ramirez
4 days ago
5.0
My hubby and I had breakfast here. Two caramel frappes, I had the burrito breakfast (hot & delicious) hash browns. He had sausage,egg and cheese McGriddle meal. Didn’t have to wait long clean restaurant. Bathrooms were clean as well.
DS
Dominic Sanfelippo
Apr 5, 2026
1.0
The absolute worst McDonald's I've ever been to! Employees walking around not caring about anything, acting like they don't want to be there! Ordered Double Qtr Pounder plain with cheese and got 2 cold and seriously DRY burgers that had to have been sitting for over 30/45 minutes thrown on a bun with cold cheese! If you don't care about your job, DON'T WORK THERE!
The manager who handed me my re-ordered Double Qtr Pounder acted as if the world was ending and was annoyed by everything!
Absolute ZERO stars for them!!!
TT
Travis
Mar 21, 2026
1.0
Fool me one time, shame on you. Fool me two times, shame on me for trusting you to get my order right, and scamming me out of my food.
TC
Timothy Cole
Mar 21, 2026
1.0
They ran out of Sausage during breakfast because somebody forgot to take them out of the freezer. They dont like their jobs very much. Nor their Customers.
What are the regular opening hours for the McDonald's in Oak Creek, WI?
The McDonald's at 9471 S 13th St, Oak Creek, WI is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, this McDonald's has a drive-thru open from 5:00 AM to 11:00 PM Sunday through Thursday and until midnight on Friday and Saturday.
Can I order McDonald's delivery and what are the delivery hours?
Delivery is available daily from 5:00 AM to 11:00 PM except Friday and Saturday, when it is available until 11:30 PM. You can order via their delivery website or app.
What payment methods are accepted at this McDonald's?
This McDonald's accepts cash, American Express, Discover, Mastercard, Visa, Apple Pay, and Android Pay.
What services does McDonald's in Oak Creek provide for convenience?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where can I find the McDonald's full menu and place an order online?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and place an order online via https://mcdonalds.smart.link/mjuu1ggdi.
Are there any popular nearby fast food competitors to this McDonald's location?
Yes, there are two Wendy's locations nearby, offering additional fast food burger and sandwich options for visitors.
What nearby places can help customers find or plan their visit to McDonald's?
Ryan Road Park and Ride nearby offers parking and transit options that can help customers access McDonald's easily.
Are there any nearby convenience stores or gas stations near this McDonald's?
Yes, customers can also visit Kwik Trip and Flying J Travel Plaza, which are both nearby convenience stores and gas stations.
What is the address and contact number of this McDonald's?
The McDonald's is located at 9471 S 13th St, Oak Creek, WI 53154. The main phone number is +1 414-762-7565.
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