Wendy's

3.6
846 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9053 S. 13th Street, Oak Creek, WI
53154, United States

Hours

Reviews

3.6
846 reviews
5 stars
312
4 stars
193
3 stars
181
2 stars
50
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during peak hours, with long wait times in the drive-thru.

Order Accuracy

There were numerous complaints about incorrect orders being received, leading to customer frustration.

Staff Attitude

Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

While some customers praised the freshness and taste of the food, others reported issues with cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
  • CH
    cindy heredia
    Nov 17, 2025
    5.0
    Mmmm
  • HM
    ha may
    Nov 11, 2025
    1.0
    Slow, cold fries, rude person at drive thru
  • BR
    Betty Ross
    Nov 9, 2025
    1.0
    I don’t know I keep giving them chances. Everytime there’s something wrong with my food. The burgers be under cook and today after a couple of months I get a baconator. To my surprise the meat is done but what’s a baconator with ketchup and mayo 🤦🏾‍♀️ how do you forget condiments on a BURGER
  • RS
    Rob S
    Oct 8, 2025
    1.0
    If you can set aside 25 minutes to get your order placed and another 10 to get it, more times than not incorrect, than this place works.
  • SB
    Sheila Brookins
    Oct 4, 2025
    3.0
    Started lunch at 1028. Waited 10 minutes in drive thru for chicken wrap. Rude girl at register. Instead of apologizing she said her clock said 1031 wven though national clock was 3 minutes slower. That wasn't the main issue the waiting lost them customers. Others infront of me left. She could of cared less. She should of moved the big order up and taken care of the rest.

Frequently Asked Questions About Wendy's

Is Oak Creek Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.