Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed, with some praising friendly staff while others report rude or unhelpful interactions.
Food Quality
Many customers experienced issues with food temperature and freshness, with several reporting cold or poorly prepared items.
Order Accuracy
Numerous reviews mention problems with order accuracy, including missing items and incorrect orders.
Cleanliness
The dining area is generally reported as clean, but there are complaints about unsanitary conditions and hair found in food.
Speed of Service
Service speed varies, with some customers noting quick service while others experienced long wait times.
CB
Christine Booker
2 days ago
5.0
Nice counter person very patient and professional and very polite.
SS
Stephanie
Dec 27, 2025
1.0
Bad customer service from the drive thru person at around 3:15pm . Why place an order online with "drive thru " option if later on we will be told that mobile orders are to be picked up in the lobby. When in the first place our order wasn't even made since the drive thru person asked (*snarky tone*) if we were even in the right location. If ya'll were behind & hadn't made the order than say that , instead of acting very rude in the way you interacted with my husband. We decided to order Wendy's since it's closer to home but next time we will skip this location.
JB
Janessa Black
Dec 17, 2025
5.0
Food and customer service is always great but why yall keep making my tangerine twist with Minute Maid like I don’t know the difference 🤔
DM
Diane Meir
Nov 15, 2025
5.0
Number#5 in the morning, yummy
SR
Sarah R
Oct 30, 2025
5.0
I always come at night and the tall man who says “order when you’re ready” with his angelic voice is amazing. He makes my experience at wendy’s worth wild. He always has the correct order and comes out timely. Thank you for hiring someone as great as “Cam” We love you Cam! 😊
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 7940 S. Howell, Oak Creek, WI?
Wendy's drive-thru and dine-in are open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this Wendy's in Oak Creek. You can order breakfast combos, croissants, biscuits, sandwiches, coffee, and sides via the app or website.
Can I order Wendy's delivery near Oak Creek, WI?
Delivery is available through the Wendy's app or website. Enter your address at order.wendys.com to check delivery availability for your location.
Is there a drive-thru option at this Wendy's?
Yes, this Wendy's location has a drive-thru open daily from 6:30 AM to 1:00 AM.
What payment methods are accepted at Wendy's Oak Creek?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I provide feedback or contact Wendy's Oak Creek?
You can contact Wendy's Customer Care via their website Live Chat, call 888-624-8140, fill out the Customer Satisfaction Survey online, or directly call the Oak Creek location at (414) 766-9977.
Where can I find the menu and pricing for Wendy's at Oak Creek?
Menu and pricing information is available online at order.wendys.com or through their mobile app after selecting the Oak Creek location.
Are there nearby financial services around Wendy's Oak Creek?
Yes, Chase Bank and Edward Jones Financial Advisors are nearby, convenient for banking or financial needs before or after your meal at Wendy's.
What entertainment or dining options are near Wendy's Oak Creek?
Nearby you can visit Water Street Brewery for drinks, First Watch for breakfast and brunch, Teriyaki House for Japanese cuisine, and Indian Delight Restaurant for Indian food, offering diverse dining experiences close to Wendy's.
Are there any convenience stores or shops close to Wendy's in Oak Creek?
Yes, there are convenience stores like Sal's Beer & Wine and Circle K, as well as mobile phone stores like Verizon and U.S. Cellular Authorized Agent nearby for shopping or quick errands.