Wendy's

3.8
946 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7940 S. Howell, Oak Creek, WI
53154, United States

Hours

Reviews

3.8
946 reviews
5 stars
407
4 stars
240
3 stars
135
2 stars
58
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude or unhelpful interactions.

Food Quality

Many customers experienced issues with food temperature and freshness, with several reporting cold or poorly prepared items.

Order Accuracy

Numerous reviews mention problems with order accuracy, including missing items and incorrect orders.

Cleanliness

The dining area is generally reported as clean, but there are complaints about unsanitary conditions and hair found in food.

Speed of Service

Service speed varies, with some customers noting quick service while others experienced long wait times.
  • CB
    Christine Booker
    2 days ago
    5.0
    Nice counter person very patient and professional and very polite.
  • SS
    Stephanie
    Dec 27, 2025
    1.0
    Bad customer service from the drive thru person at around 3:15pm . Why place an order online with "drive thru " option if later on we will be told that mobile orders are to be picked up in the lobby. When in the first place our order wasn't even made since the drive thru person asked (*snarky tone*) if we were even in the right location. If ya'll were behind & hadn't made the order than say that , instead of acting very rude in the way you interacted with my husband. We decided to order Wendy's since it's closer to home but next time we will skip this location.
  • JB
    Janessa Black
    Dec 17, 2025
    5.0
    Food and customer service is always great but why yall keep making my tangerine twist with Minute Maid like I don’t know the difference 🤔
  • DM
    Diane Meir
    Nov 15, 2025
    5.0
    Number#5 in the morning, yummy
  • SR
    Sarah R
    Oct 30, 2025
    5.0
    I always come at night and the tall man who says “order when you’re ready” with his angelic voice is amazing. He makes my experience at wendy’s worth wild. He always has the correct order and comes out timely. Thank you for hiring someone as great as “Cam” We love you Cam! 😊

Frequently Asked Questions About Wendy's

Is Drexel Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 7940 S. Howell, Oak Creek, WI?

Wendy's drive-thru and dine-in are open daily from 6:30 AM to 1:00 AM.