Brand Certified
Subway
3.6(274 reviews)
Certified by Subway • Mar 01, 2026
Business Details
2031 W Ryan Rd, Oak Creek, WI
53154, United States
Certified by Subway • Mar 01, 2026
(414) 761-2175
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Oak Creek Subway® Restaurant at 2031 W Ryan Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.6
274 reviews
5 stars
118
4 stars
52
3 stars
37
2 stars
21
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness while others are described as rude or inattentive.
Food Quality
Several reviews mention issues with food freshness and preparation, including stale ingredients and poorly made sandwiches.
Operational Issues
Customers reported problems with gift card redemption and online ordering, leading to frustration and dissatisfaction.
Cleanliness
The store is generally noted as clean, but some reviews mention poor management and staff attitudes affecting the overall experience.
- JSJosh SchnellerFeb 24, 20262.0Half the meat of other locations.
- NSnavdeep singhFeb 3, 20261.0Hi there is a worker named Krysten.. she is very rude she doesn’t even have the basic moral values how to treat the customers.. I’m not complaining about food Bcz it was fine .. I was really fed up with the way she treated me..
- AAADJan 2, 20261.0Dear Subway Corporate Team, I am writing to formally complain about a recurring and unacceptable issue at the Subway location at Pilot Travel Center #40, 2031 W Ryan Rd, Oak Creek, WI 53154, off I-94 at Exit 322. regarding the inability to redeem Subway gift cards and the lack of any alternative payment option. On December 22, 2025 and again on January 1,2025, I attempted to use Subway gift cards at this location and was told that the gift card machine was down, making redemption impossible both times. What makes this issue more concerning is that this location continues to sell Subway gift cards, despite being unable to process them. Although I did not purchase my gift cards at this store, customers reasonably expect Subway gift cards to be redeemable at Subway restaurants—especially at locations that actively sell them. Additionally, this location has online ordering turned off, which could have provided an alternative way to use the gift cards. With both in-store gift card processing unavailable and online ordering disabled, customers are left with no viable way to redeem Subway gift cards at this location. As a result, I am left holding $100 worth of Subway gift cards that are unusable at this store, after making multiple visits. This combination of issues reflects poor operational management and undermines customer trust in the Subway brand. I am requesting: 1. An explanation as to why this location is selling gift cards it cannot redeem 2. Immediate corrective action to restore gift card acceptance and/or online ordering 3. Resolution for the inconvenience and wasted trips caused by this recurring issue I expect a prompt response outlining how this matter will be addressed. Thank you, AD
- DSDaviddhcksjdp StahnkeNov 9, 20251.0Terrible service because one lady charged me twice but I was going to pay but then she throws it away
- RJReggie JohnsonOct 21, 20255.0Destiny is PROFESSIONAL AND PERSONABLE which i Call OUTSTANDING ‼️‼️‼️‼️‼️
Frequently Asked Questions About Subway
What is the address of Subway at Pilot Travel Center #40 in Oak Creek?
Subway is located at 2031 W Ryan Rd, Oak Creek, WI 53154 at Pilot Travel Center #40.
What are the operating hours of this Subway location?
Subway is open daily from 7:00 AM to 12:00 AM (midnight).
Does Subway at Pilot Travel Center offer catering services?
Yes, catering services are available at this Subway location.
Can I place an order online or via an app for pickup or delivery?
Yes, you can order quickly and easily through their app or online for in-store pickup or delivery.
Does this Subway offer dine-in seating?
Yes, this Subway restaurant serves dine-in customers as well as take-out.
What kind of meals does this Subway serve?
They serve breakfast, lunch, and dinner with a menu of footlongs, 6” sandwiches, wraps, salads, fresh veggies, baked bread, and cookies.
Are there any other food options nearby for customers visiting Subway?
Yes, nearby options include KFC for chicken dishes, Perkins for American breakfast and brunch, Riverside Family Restaurant with American fare, Cousins Subs for sandwiches, Dunkin' for coffee and donuts, and Starbucks for coffee and smoothies.
Where can customers fuel up or grab convenience items near Subway?
Nearby places for gas and convenience shopping include Pilot Travel Center, Pilot Flying J, Kwik Trip, Love's, and KWIK TRIP #576.
What services related to vehicle maintenance are available near Subway?
Nearby automotive and truck services include CAT Scale for truck weighing, Decleene Truck Refrigeration & Trailer Sales, Gateway Truck and Refrigeration, and Truck Country for truck repair and parts.
How can customers contact Subway at Pilot Travel Center #40?
Customers can reach Subway by phone at +1 414-761-2175 or visit their website for more information.
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