Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Oak Creek Subway® Restaurant at 2031 W Ryan Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
271 reviews
5 stars
118
4 stars
52
3 stars
37
2 stars
20
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some employees praised for their friendliness while others were noted for being rude or inattentive.
Food Quality
Inconsistent food quality reported, with some customers enjoying fresh and tasty sandwiches, while others experienced stale ingredients and poorly made subs.
Operational Issues
Frequent complaints about operational inefficiencies, including inability to redeem gift cards, long wait times, and incorrect orders.
Cleanliness
Generally positive remarks about cleanliness, although some reviews mentioned issues with food freshness.
- AAADJan 2, 20261.0Dear Subway Corporate Team, I am writing to formally complain about a recurring and unacceptable issue at the Subway location at Pilot Travel Center #40, 2031 W Ryan Rd, Oak Creek, WI 53154, off I-94 at Exit 322. regarding the inability to redeem Subway gift cards and the lack of any alternative payment option. On December 22, 2025 and again on January 1,2025, I attempted to use Subway gift cards at this location and was told that the gift card machine was down, making redemption impossible both times. What makes this issue more concerning is that this location continues to sell Subway gift cards, despite being unable to process them. Although I did not purchase my gift cards at this store, customers reasonably expect Subway gift cards to be redeemable at Subway restaurants—especially at locations that actively sell them. Additionally, this location has online ordering turned off, which could have provided an alternative way to use the gift cards. With both in-store gift card processing unavailable and online ordering disabled, customers are left with no viable way to redeem Subway gift cards at this location. As a result, I am left holding $100 worth of Subway gift cards that are unusable at this store, after making multiple visits. This combination of issues reflects poor operational management and undermines customer trust in the Subway brand. I am requesting: 1. An explanation as to why this location is selling gift cards it cannot redeem 2. Immediate corrective action to restore gift card acceptance and/or online ordering 3. Resolution for the inconvenience and wasted trips caused by this recurring issue I expect a prompt response outlining how this matter will be addressed. Thank you, AD
- DSDaviddhcksjdp StahnkeNov 9, 20251.0Terrible service because one lady charged me twice but I was going to pay but then she throws it away
- RJReggie JohnsonOct 21, 20255.0Destiny is PROFESSIONAL AND PERSONABLE which i Call OUTSTANDING ‼️‼️‼️‼️‼️
- JHJames Uzziah HammondOct 24, 20195.0I have been eating Subway sandwiches for nearly 30 years in cities and towns all across America. I have to commend the franchise for keeping true to their products. This location is no different. Whether it's a meatball, BMT, Turkey, Ham, etc. The bread is fresh and the condiments, delicious. Sometimes you just want a great sandwich. Kudos for keeping it real for so long! If you found this review helpful, a "like" would be much appreciated. Bon appetit!
- MWMichael WilliamsNov 20, 20184.0Nice place
Frequently Asked Questions About Subway
What is the address of Subway at Pilot Travel Center #40 in Oak Creek?
Subway is located at 2031 W Ryan Rd, Oak Creek, WI 53154 at Pilot Travel Center #40.
What are the operating hours of this Subway location?
Subway is open daily from 7:00 AM to 12:00 AM (midnight).
Does Subway at Pilot Travel Center offer catering services?
Yes, catering services are available at this Subway location.
Can I place an order online or via an app for pickup or delivery?
Yes, you can order quickly and easily through their app or online for in-store pickup or delivery.
Does this Subway offer dine-in seating?
Yes, this Subway restaurant serves dine-in customers as well as take-out.
What kind of meals does this Subway serve?
They serve breakfast, lunch, and dinner with a menu of footlongs, 6” sandwiches, wraps, salads, fresh veggies, baked bread, and cookies.
Are there any other food options nearby for customers visiting Subway?
Yes, nearby options include KFC for chicken dishes, Perkins for American breakfast and brunch, Riverside Family Restaurant with American fare, Cousins Subs for sandwiches, Dunkin' for coffee and donuts, and Starbucks for coffee and smoothies.
Where can customers fuel up or grab convenience items near Subway?
Nearby places for gas and convenience shopping include Pilot Travel Center, Pilot Flying J, Kwik Trip, Love's, and KWIK TRIP #576.
What services related to vehicle maintenance are available near Subway?
Nearby automotive and truck services include CAT Scale for truck weighing, Decleene Truck Refrigeration & Trailer Sales, Gateway Truck and Refrigeration, and Truck Country for truck repair and parts.
How can customers contact Subway at Pilot Travel Center #40?
Customers can reach Subway by phone at +1 414-761-2175 or visit their website for more information.