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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Oak Creek is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally praised the food for being fresh and tasty, though some noted issues with portion sizes and specific items being unsatisfactory.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff and mistakes with orders.
Cleanliness
Multiple customers reported unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.
Pricing Concerns
Many customers expressed that the prices are high relative to portion sizes and quality, leading to dissatisfaction.
Inconsistent Experience
Feedback indicated a lack of consistency in service and food quality, with some visits being excellent while others were disappointing.
JW
Jim Ward
2 days ago
3.0
Service when ordering was poor. The staff making food was friendly. Initially left off some of the order but corrected that quickly. A bit disappointed in this visit.
TU
The Unicycling Unicorn
Oct 23, 2025
3.0
My greek salad had waaaaay too much dressing and waaaaaay to many banana peppers so much so that I could only eat about half of it before having to throw it away.
MW
Marty Wegner
Oct 16, 2025
5.0
I can't believe I am going to say this but this particular Panera is really good. The food is always fresh and tasty. And the service is always quick and friendly. I would never consider myself to be a Panera person but I make an exception for the Howell avenue one.
SE
Shannon Elizabeth
Sep 12, 2025
1.0
All their sandwiches are too soggy and wet you feel like your drinking a shake sandwich, the bread is so tiny that it cannot hold the structure of the sandwich, thus breaking the foundation of the sandwich and causing it to be flooded with juices turning it into a soggy object
VM
Vaishnavi Maddi
Sep 1, 2025
1.0
I ordered just a mac and cheese from Panera Bread, and the packaging was really disappointing. The cup wasn’t sealed properly, and it was leaking by the time I got it. To make it worse, they didn’t even include any cutlery, so I had to find my own. For a simple order, I expected at least decent packing and the basics like a spoon. Definitely not happy with this experience.