McDonald's

3.6
1014 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8800 S Howell Ave, Oak Creek, WI
53154, United States

Hours

Reviews

3.6
1,014 reviews
5 stars
376
4 stars
246
3 stars
162
2 stars
66
1 star
164

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude interactions.

Food Quality

Numerous reviews mentioned issues with food quality, including cold or overcooked items, and complaints about portion sizes.

Cleanliness

Several customers noted cleanliness issues in the restaurant, including dirty tables and play areas.

Speed of Service

While some customers experienced quick service, many others reported long wait times and slow service, particularly during busy hours.
  • TB
    T b
    2 days ago
    2.0
    Fries were cold and hard
  • TP
    Troy Petroske
    4 days ago
    1.0
    Absolutely terrible !!!!! This was my order of fries. Old, dry, cold, and half full. I also had the McRib, ya that was so gross. Ya ended up awake half the night throwing up. I would and never will order from this place again. Now remind you, this is how they served a drive thru customer at 12:20pm. How can you serve this type of food when it is lunch rush. Everything is rotating so fast, that it all should be hot and fresh. Not stale and old or half cooked thoroughly.
  • MA
    Mary Atkinson
    Nov 9, 2025
    5.0
    There's an older lady who works drive up and picks nasty arguments with anyone who wants to use coupons. She makes it a nightmare. I avoid the place because of her
  • GC
    Geralyn Cesarz
    Nov 2, 2025
    1.0
    In the Spring I had an entire order messed up to which the manager reassured me I would get a coupon to replace all those items for free. That never happened. Today I went for a mobile order which was ordered in plenty of time for breakfast but when I arrived I was stuck in a line. Pulled up to the speaker and mentioned my code. Nothing was said. Pulled up to the window and got a receipt. Nothing was said. Went to the pickup window and was told they only had my breakfast sandwich and no hash Browns and asked if I wanted fries to which I said no I don't want the order at all. I immediately called and requested a refund, but the manager told me I would have to come back to the store in person to get a refund for the mistake that they made. There were multiple opportunities to allow me to change my order to lunch. But McDonald's dropped the ball here. Be very cautious when using the app or picking up orders. They got a 10 Dollar donation for me today.
  • MM
    moxxie morningstar
    Oct 7, 2025
    2.0
    My fries may as well have been potato chips with how over done they were, and the employee that brought the order to my table was talking about how he wanted to rob the place.... not sure what to make of him other then creepy and it took about 45 min with a minimal amount of customers 2 or 3 inside and a car every now and again in the drive thru. Mine you my order was just a large fry and a sprite.

Frequently Asked Questions About McDonald's

What are the McDonald's Oak Creek location's regular opening hours?

The McDonald's Oak Creek location is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.

When is the drive-through service available at this McDonald's?

Drive-through service is available from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, and extended until midnight on Friday and Saturday.