McDonald's

3.6
1027 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8800 S Howell Ave, Oak Creek, WI
53154, United States

Hours

Reviews

3.6
1,027 reviews
5 stars
379
4 stars
247
3 stars
166
2 stars
66
1 star
169

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, missing items, and wrong food being served.

Food Quality

Many reviews highlighted problems with food being served cold, overcooked, or stale, leading to dissatisfaction.

Customer Service

Service quality varied significantly, with some customers praising friendly staff while others reported rude interactions and poor management.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, impacting the overall dining experience.

Speed of Service

Customers experienced inconsistent service speed, with some noting quick drive-thru times while others faced long waits.
  • AW
    Amy Whitcomb
    Jan 4, 2026
    2.0
    10 minutes in drive thru with only 2 cars information of me. Cheese burgers were cold not warm but cold
  • MG
    mina girgis
    Jan 2, 2026
    1.0
    If I could give this place 0 out of 5 stars, I would, but unfortunately the lowest option is one. My order is wrong so consistently that it feels intentional at this point. Paying for food and then having to argue for what you actually ordered shouldn’t be part of the experience.
  • SM
    sarah matzl
    Jan 2, 2026
    1.0
    I don’t know how a restaurant with one of the simplest menus on earth manages to get my order wrong every single time, but here we are. Items are missing, food is wrong or cold, and checking the bag is mandatory unless you enjoy being disappointed. At this point it feels less like fast food and more like a recurring experiment in incompetence.
  • RR
    Ryrie Roth
    Jan 1, 2026
    1.0
    Missed the fries, smoothie was thick and icy, went back for fries, gave me cold fries. All around bad experience.
  • CC
    Courtney
    Dec 24, 2025
    3.0
    I wouldn't recommend going when school let's out. There's a school across the street the high-schoolers go there after school they are loud and obnoxious a couple of them were play fighting which is fine but not in the middle of a restaurant falling over into chairs. If you're going at that time take it to go.

Frequently Asked Questions About McDonald's

What are the McDonald's Oak Creek location's regular opening hours?

The McDonald's Oak Creek location is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.

When is the drive-through service available at this McDonald's?

Drive-through service is available from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, and extended until midnight on Friday and Saturday.