Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Oak Creek, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 15 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong items and incorrect changes given to customers.
Product Quality
Several customers noted that food items, especially donuts and coffee, were often stale or not fresh, leading to dissatisfaction.
Staff Attitude
Feedback indicated that staff were often unprofessional or rude, with some customers feeling ignored or poorly treated.
Cleanliness and Maintenance
The location was described as dirty and poorly maintained, with unkempt tables and issues with the bathrooms.
JD
J D
2 days ago
1.0
I can see why there is only 2.9 stars. Sat in the drive through for quite awhile waiting to be greeted. We finally said hello, and someone responded- wait a moment. We waited another 5 mins. Nothing. NOT busy. One car at window and empty inside. Get your crap together or hire new staff
DH
desire haliga
Nov 14, 2025
1.0
The workers ignored us standing at the register for 10 minutes and took another 15 min to make 2 drinks.
BM
Brandon Medina
Nov 10, 2025
1.0
After ten minutes in the drive thru waiting I left. Was told they would be with me soon, but soon to them means 10+ minutes apparently
HS
H S
Oct 21, 2025
1.0
Entirely TOO slow. Sat in drive thru for almost 20 mins waiting for a mobile order. Only two cars ahead of me. Happened more than once- do not attempt to stop here before work- you will be late every time. Will not visit this location ever again.
FY
Feedback YouDeserve
Oct 15, 2025
1.0
I’ve had several disappointing experiences at this location. On multiple visits, I was given incorrect change — short each time — and when I pointed it out, the employee became visibly upset instead of addressing it politely. This has happened more than once, so it’s clearly not just a one-time mistake.
Additionally, the French Cruller donut I purchased was not fresh, and it tasted like it was from the day before. When I went back and spoke to another employee, they replaced it with a fresh one, which confirmed the original wasn’t.
This location has really gone downhill in terms of customer service and product quality. The management needs to pay closer attention to training, supervision, and ensuring customers get what they pay for.