Buffalo Wild Wings

Reviews

• MM

  Maggie

  Nov 11, 2025
  5.0
  I loved our experience here.We haven't been here in almost six months because our service has always been horrible. Wow just wow, I believe our servers name was Suzanne from our receipt. She hands down, changed my mind on this location. She had about ten tables from looking around. But from the service you could not tell. I saw her seat guest, serve food, clean tables, and not to mention all of this, she was giving out to go orders. I will be back. Definitely will ask for her every time. Thank you for hiring her! I will kindly tell all my fellow Oakcreek people to come back just for her. She is up beat with a fun personality! If I could change anything, it would be the food, it was not as hot as we would have liked. We loved and saw how hard she was working, we would have never complained. I am human resources for a trucking company and great job with the hiring, you found a winner! One more thing, I thought she was just refilling our drinks before we could ask, but no I watched her, she did it for every one before the drink could be empty. Again wow, dishes where off the table by the time we were done eating ! When we left, only drinking glasses on table and the check. I haven't saw service like this in years.
• AO

  Anthony Otto

  Nov 4, 2025
  1.0
  Absolutely terrible. Took 15 mins to get drinks. We order the food when we got them. Took 30mins to get the food and they told us one meal and the kids grilled cheese will be out shortly. We couldn’t find the waitress to ask where it was but they came back 45min later asking how was everything. We told her that we still didn’t get the two meals but just take them off because everyone else is already almost done eating. 20mins later she come with the check and a burnt to shit but cold grilled cheese saying “Sorry we took those off but the manager said you can still have the grilled cheese.” We get ready to pay and after waiting 15mins they never came back. We waiting by the door for 20mins with a ton of other people trying to pay and pick up their to go order because no worker was coming. The service was terrible 10 years ago and we tried it again, mistake, I’m shocked they’re still open.
• MN

  Megan Neuleib

  Nov 3, 2025
  1.0
  We were seated immediately which is the highlight of our visit. Everything is downhill from there. Our waitress(maybe? This is the theme) took our drink order and food order at the same time, since we had sat long enough to know what we wanted. We ordered two of the same sodas. After 10min, our drinks had not arrived, and our waitress passed our table many times. I finally stopped her to ask we get our drinks. She apologized and said yes. Another 5min go by, and one of our dishes was brought to us by a different waitress. Still, no drinks. After another 5min, the waitress who brought us one dish walked by and noticed we didn’t have drinks, and asked what we wanted. She immediately brought us our sodas. Eventually the rest of our food came. So we are halfway into our food, almost done with our drinks and then the original waitress comes by with two more sodas. Great, we think these are refills right? NO. The waitress says “oh you already got your drinks…sorry…” and then places the drinks on a different table. Before we could tell her to leave them, we want them (we are almost out of drinks) she whisked them away. She could have easily played this off as her bringing us refills and finally doing her job correctly, but she again fumbled the bag. We finished our food, and then when we think that waitress is coming over to check on us, it’s actually so she can tell us that she is leaving and our “actual waitress” will be over soon. A third person brought us our check, barely looking at us. We did not leave a tip because 1. Service was awful and 2. Who are we to tip? Who even was our “actual waitress”? The woman who sat us? The woman who forgot our drinks twice and needs to find a different Career choice? The woman who took our money and nothing more? Food was bleak at best. It arrived cold, and lacked much flavor. Do better.
• DG

  Daniel Granat

  Oct 26, 2025
  1.0
  Waited 3 minutes for cold food. Sent it back, heated wings, but tots and fries were colder than when they first came out. Bartender spread thin, and did what she could. Very sparce scheduling for a Packer Sunday..
• MA

  Mark Anderson

  Oct 5, 2025
  2.0
  My wife and I have gone to this location for years. The service level over the past 2 years has continued to go downhill, to the point we'll no longer go there. Last night was the last straw, we had a party of 6. We were seated quickly as we waited about 5 minutes for the rest of our party arrive. Once seated our waitress came and took drink orders, 5 of us received our drinks while the one beer ordered took forever. We had to flag down a waitress to finally go to the bar to get the beer. Our waitress finally arrived to take our appetizer order after being told we wanted to order but she dashed off somewhere. The meal orders also felt like work to get her back to our table to take them. The food was very good so at least we had that. Then the check, I asked for the check which she brought quickly. We sat there for 15 minutes for her to come back, finally I'd had enough...our party left as I waited at the front desk to pay. Stood there for 10 minutes before our waitress of all people came to the desk to close me out. All told I arrived at the site at 5:50pm and finally left at near 8pm...for appetizers and chicken freakin nuggets. I (we) won't be back, maybe head to the Franklin store or just use Wing Stop down the street...cya!

Frequently Asked Questions About Buffalo Wild Wings