Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local New Richmond Subway® Restaurant at 215 N Knowles Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service quality varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.
Food Freshness
Several customers reported issues with food freshness, including hard bread and spoiled ingredients, leading to complaints of food poisoning.
Order Accuracy
Many customers experienced problems with order accuracy, particularly with online orders, resulting in incorrect items or missing ingredients.
Cleanliness
The cleanliness of the dining area received positive feedback, with some customers noting that the staff was diligent in maintaining a clean environment.
Drive-Thru Experience
The drive-thru service was appreciated by some customers for its convenience, but others reported issues with order accuracy and slow service.
SS
samuel
Oct 7, 2025
3.0
overall, a normal subway. but, the bathrooms are really easy to back up
TP
Tyler Parlet
Dec 16, 2022
5.0
Ok. Lets start with this is. IT IS JUST ANOTHER SUBWAY. This being said, I stopped in on a cool blustery evening for a quick mid evening dinner. The staff at this location were super friendly. The guest ahead of me had several sandwiches and were of mixed variety. The staff handled the mother and her son perfectly. I was up next and my sandwich was made with "Care" not just slopped together as you get at an average subway. That simple ingredient "Care" absolutely made my experience a 5 star one. It was greatly appreciated comming from someone who eats on the road 5 days a week. The staff was defintley on point, and worth the shout out.
JJ
Jason Johnson
Oct 6, 2019
2.0
The food is typical Subway so that's alright but the staff is always rude at this location.