Jimmy John's

4.0
232 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1716 Dorset Ln, New Richmond, WI
54017, United States

Hours

Reviews

4.0
232 reviews
5 stars
135
4 stars
35
3 stars
16
2 stars
13
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers expressed frustration with slow service, particularly with delivery times often exceeding expectations.

Order Accuracy

There were numerous complaints about incorrect orders, including missing items and wrong specifications.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others reported issues with the quality of ingredients and preparation.

Staff Friendliness

Several reviews highlighted the friendly and helpful nature of the staff, contributing positively to the overall experience.
  • AA
    Adam
    6 days ago
    2.0
    Freaky slow! And apparently they don't believe in straws when delivering
  • WW
    Willow
    Dec 5, 2025
    3.0
    I love the food but its just such slow service, I ordered two hours ago and its not even here
  • SO
    Sean Oleary
    Nov 23, 2025
    2.0
    I used to deliver for Jimmy John's and I love their sandwiches. That being said, you all need to drop the "freaky fast" slogan. I waited an hour or close to an hour the last 3 times I've ordered and I'm 5 minutes away.I'll order door dash next time I need a quick meal.
  • HM
    Heidi Morales
    Oct 9, 2025
    5.0
    Awesome service! Love this Jimmy John’s so much they go above and beyond to be kind and make sure everything is great. Love my sub everytime!
  • AW
    Adam Williamson
    Oct 2, 2025
    1.0
    This place will not make your sandwiches, right. Make sure you clarify if you want your sandwich, hot or cold because they’ll just decide for you if you don’t specify They don’t make the sandwiches like any of the other Jimmy John’s