Business Details
About
Coffee ShopCafeBreakfast Restaurant
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
Details
- Dine-inAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.1
277 reviews
5 stars
157
4 stars
54
3 stars
26
2 stars
13
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is mixed; while some customers praise the friendly service, others report rude or inattentive employees.
Order Accuracy
Multiple reviews indicate issues with incorrect orders and inconsistent drink preparation, leading to customer dissatisfaction.
Wait Times
Customers frequently mention long wait times, particularly during busy hours, which affects their overall experience.
Coffee Quality
While many customers enjoy the coffee, there are complaints about inconsistent quality and preparation, with some drinks being poorly made.
Staffing Issues
Several reviews highlight a need for more staff during peak hours to improve service efficiency and customer satisfaction.
- RBRobin BartelsOct 11, 20251.0I ordered a medium dark roast I stood at the pickup area and no coffee. Finally a lady points out a coffee sitting by the cashier I asked is this my coffee she says yes I take it home and it's spilling in the car. This is not what I ordered it has cream. There were 4 girls working so they didn't seem overwhelmed.
- SWStephanie WestlingSep 30, 20251.0They need more staff in the morning… I place a mobile order 15 minutes prior to showing up and I still end up waiting for at least 10-15 minutes. Also kind of gross when I have a bagel just thrown in a bag and not wrapped in the parchment paper.
- HFHeather FanningMay 23, 20245.0The gals were chipper and pleasant!!
- LLLenny LipeOct 29, 20195.0Friendly staff!
Frequently Asked Questions About Caribou Coffee
What are the operating hours of Caribou Coffee in New Richmond, WI?
Caribou Coffee is open daily from 6:00 AM to 6:00 PM, and the drive-through is available from 6:00 AM to 7:00 PM.
Does Caribou Coffee offer drive-through service?
Yes, the drive-through at Caribou Coffee is open every day from 6:00 AM to 7:00 PM.
Can I order Caribou Coffee products ahead of time?
Yes, you can order ahead using the Caribou Coffee app available on both iOS and Android platforms or through their online ordering system.
Does Caribou Coffee in New Richmond provide in-store pickup or delivery?
This location offers in-store pickup but does not offer delivery services.
What types of food and drinks are available at Caribou Coffee?
Caribou Coffee serves a variety of beverages including coffee, iced coffee, mochas, lattes, hot chocolate, cold press coffee, and tea. They also offer breakfast items, breakfast sandwiches, bagels, and merchandise like gift cards.
Does Caribou Coffee accommodate dietary preferences such as vegan or vegetarian?
Yes, Caribou Coffee serves vegetarian and vegan options, including plant-based milk like oat milk and dairy-free beverages.
Is Caribou Coffee accessible for individuals with disabilities?
Yes, the location has wheelchair accessible entrances, parking, seating, and restrooms to accommodate individuals with disabilities.
Which nearby places can I visit before or after enjoying coffee at Caribou Coffee?
You can visit Family Fresh Market for grocery shopping, Freedom park New Richmond for outdoor activities, or the United States Postal Service nearby for mailing needs, all within close proximity to Caribou Coffee.
Are there any financial services near Caribou Coffee in New Richmond?
Yes, nearby financial services include Royal Credit Union, Bremer Bank, and mortgage brokers like Scott Prindle and Hana Peterson - RCU Mortgage Lender.
Is there a gym or fitness center near Caribou Coffee?
Yes, Anytime Fitness and AnytimeFitness NewRichmond gyms are located nearby if you want to combine your coffee run with a workout.