This is the 3rd and last time I've ordered from this location, never again! Hardly and "candies" in the blizzards and food is always cold!
SE
Stephani Evans
Mar 27, 2026
4.0
GPS is wrong
MM
Mr Manager
Mar 1, 2026
1.0
Nicole was absolutely rude. I ordered a mint crunch blizzard, which had no mint when I asked about it I was told “that’s what we have” and she closed the drive thru window and walked away. They gave me a vanilla and Oreo blizzard and refused to remake it. I also received an eaten piece of bread? And burnt cheese curds. Horrible experience and I won’t be back
DD
Denise
Feb 14, 2026
5.0
Always professional and hard-working. Very clean restaurant. Once a DoorDash delivery person forgot half our order and said she was going fishing now and was not going to get the rest of our order. The DQ owner herself ran it 8 miles out to my house. Now that is Service above and beyond.
GA
Greg Alan
Feb 11, 2026
1.0
Every time l have gone to this Dairy Queen, they have screwed up my order. The last time (And it will be the LAST TIME), l ordered 2 Alaskan Fish combos. Shame on me. I didn't take everything out of the bag, lay it all out on the counter and make sure everything was right.
When l got home with my order....NO FISH. Apparently, when you say "Fish" it means "Chicken Stip Sandwhich"
P.S......the Chicken Strips were dry/tough.
Anyway, I'm sorry to say l won't be spending my money at This Dairy Queen anymore.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in New Richmond offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, and classic fast-food items like burgers and fries.
What are the operating hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
Is Dairy Queen Grill & Chill in New Richmond open on major holidays?
No, Dairy Queen Grill & Chill is closed on November 27, December 24, and December 25, 2025.
Does this Dairy Queen location have drive-thru and outdoor seating?
Yes, this location features both drive-thru service and outdoor seating for customers.
Are there family-friendly amenities available at Dairy Queen Grill & Chill in New Richmond?
Yes, the location offers family-friendly amenities including booster seats, high chairs, restrooms, and wheelchair accessibility.
Can I order food online or via an app from this Dairy Queen location?
Yes, you can order online through their website and access exclusive deals by downloading the Dairy Queen app.
Does Dairy Queen Grill & Chill provide free WiFi to its customers?
Yes, free WiFi is available for customers at this location.
What nearby places can I visit around Dairy Queen Grill & Chill in New Richmond?
Nearby you can find Glover Park, Friday Memorial Library, and several fast food restaurants like McDonald's and Subway, making it convenient to enjoy a range of activities before or after your visit.
Is there a gas station near Dairy Queen Grill & Chill where I can fuel up?
Yes, there are several gas stations nearby including BP, providing a convenient stop for fuel when visiting Dairy Queen.
Are there any places near Dairy Queen Grill & Chill for travel services or entertainment?
Yes, Travel Leaders - Travel Now - Menomonie is nearby for travel services, and Huey's Bar is close by for casual dining and drinks.
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