McDonald's

3.2
1282 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1701 East Bridge Street, New Lisbon, WI
53950, United States

Hours

Reviews

3.2
1,282 reviews
5 stars
348
4 stars
269
3 stars
241
2 stars
125
1 star
299

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and unhelpful staff, leading to frustration.

Food Quality

Numerous reviews mentioned cold, stale, or poorly prepared food, with some items described as inedible.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and restrooms.

Mixed Experiences

While some customers had positive experiences with fast service and friendly staff, these were often overshadowed by negative feedback.

Atmosphere

The overall atmosphere was described as uninviting and outdated, contributing to a negative dining experience.
  • ML
    Mark Levinson
    4 days ago
    5.0
    Large parking lot, fast, tasty, pleasant guys.
  • KG
    Katie Grechis
    Nov 7, 2025
    2.0
    Stopped this morning about 630. Food took so long I assumed they were cooking to order. I didn’t mind waiting because I knew it would be hot. Got on the highway and opened food. Hash brown and egg McMuffin were both cold.
  • SA
    Sanjana Argula
    Nov 3, 2025
    1.0
    I have been to this McD many times while driving on the highway. Absolute worst. Last 2 times, I only ordered a nuggets meal which is nuggets, fries and coke- the bare minimum at McD. They made me wait at the side for this and then when the food came, the nuggets were stale, hard, undercooked and felt like old nuggets were reheated. The fries were too salty last 2 times didn't even feel like eating them and had to throw the whole thing away. This is on a highway next to a big gas station. A lot of people stop here, there were many trucks there as well. I hope they're not feeding all these people this disgusting food. Better service needed!
  • CK
    Christian Kapler
    Nov 1, 2025
    3.0
    It wasn't that busy and was the slowest service we have ever seen at a McDonald's. I have been at a McDonald's with a school bus that was full of hish schoolers and still got our food quicker.
  • CC
    Christopher Wysong (Chris)
    Oct 26, 2025
    1.0
    Table side app order. Never got brought. Sat on counter until I suspected nobody was brining it. Turn off the option if you aren’t using it. Atmosphere was old with torn vinyl seating. Kind of a dumpy McDonald’s.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-through at 1701 East Bridge Street, New Lisbon?

The drive-through is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer delivery service?

No, delivery is not currently offered at this location.