Customers frequently reported slow service, with many experiencing long wait times for food and drinks, even when the restaurant was not busy.
Food Quality
There were numerous complaints about the food being cold, poorly prepared, or lacking in quality, with some customers describing it as the worst pizza they had ever had.
Staff Attitude
While some reviews praised friendly staff, many others noted that staff appeared flustered, unhelpful, or indifferent, leading to a negative dining experience.
Cleanliness
Several customers mentioned unsanitary conditions, including dirty tables and bathrooms, which detracted from their overall experience.
Value for Money
Many customers felt that the prices were too high for the quality and portion sizes of the food, leading to dissatisfaction with the overall value.
CC
Chill Cloud
Oct 25, 2025
5.0
Had a great experience here, it was an easy place to get some food after our movie. We were greeted by our host, Craig, he was very friendly and prompt to get us seated. We were served by Ian, he was incredibly friendly and helped us get acquainted with the menu. Would definitely come back again.
LM
Logan Miles
Oct 25, 2025
5.0
Had a great experience, our server Ian was exceptional.
NG
Nevaeh Gonzales
Oct 10, 2025
5.0
Had the best experience here! It was nice inside, our server (Elise I think, she has black hair with pigtails) was nice and attentive! Our food came out pretty quickly, and it was very delicious. Give this place a chance 💛
CS
Christine Schneider
Aug 8, 2025
3.0
The food was not as good as usual?
RB
Rebecca Baker
Jul 30, 2025
1.0
Ordered food to enjoy while watching a movie tonight. After thirty minutes I went to check to see if it was ready and they said come back in like ten minutes. I go back to the theater and after 15 more minutes still no buzz for my food. So I go back again to check for my food and find it sitting under warning lights. They said it had been there for ten minutes most likely and their buzzers don’t often work correctly. The pizza and fries were cold and my bacon bbq burger was missing the BBQ!! I’ll never again order food at this place. Horrible service and I Missed over 15 minutes of a stupidly expensive movie to get horrible food.
Frequently Asked Questions About Zaffiro's Pizzeria - Ridge
What are the opening hours of Zaffiro's Pizzeria - Ridge?
Zaffiro's Pizzeria - Ridge is open from 3:30 PM to 8:30 PM Monday, Wednesday, and Thursday; 3:30 PM to 10:00 PM Tuesday; 11:30 AM to 10:00 PM Friday and Saturday; and 11:30 AM to 8:30 PM Sunday.
Does Zaffiro's Pizzeria - Ridge accept reservations?
Yes, you can make reservations at Zaffiro's Pizzeria - Ridge through OpenTable.
Can I order food online from Zaffiro's Pizzeria - Ridge?
Yes, online ordering is available through their ordering website.
What payment options are accepted at Zaffiro's Pizzeria - Ridge?
They accept cash, Discover, MasterCard, and Visa.
What types of food and drinks does Zaffiro's Pizzeria - Ridge offer?
They serve thin-crust pizza, cocktails, wine, craft beer, appetizers, soups, salads, sandwiches, burgers, vegetarian options, pasta, desserts, and kids meals.
Is Zaffiro's Pizzeria - Ridge family friendly?
Yes, the pizzeria welcomes families and children, offering kids meals and high chairs.
Does Zaffiro's Pizzeria - Ridge offer dine-in and delivery services?
Yes, they offer dine-in, delivery to seat, order online, and reservations services.
What nearby entertainment options are available around Zaffiro's Pizzeria - Ridge?
Nearby, you can visit Marcus Ridge Cinema for movies and AirCity360WI amusement park for activities and fun.
Are there other dining options close to Zaffiro's Pizzeria - Ridge?
Yes, nearby restaurants include MrBeast Burger, Stonefire Pizza Co, IHOP, Applebee's Grill + Bar, and Texas Roadhouse.
What nearby services might be useful for customers visiting Zaffiro's Pizzeria - Ridge?
Customers can access nearby services such as Costco Wholesale for shopping, Citizens Bank for banking needs, and Caribou Coffee for coffee and snacks.