Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
869 reviews
5 stars
375
4 stars
225
3 stars
126
2 stars
51
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Quality
Food quality was inconsistent, with many complaints about cold, soggy, or improperly prepared items.
Staff Attitude
Staff behavior varied widely, with some customers praising friendly service while others reported rudeness and lack of professionalism.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and bathrooms, with some locations noted as particularly dirty.
Management Issues
There were complaints about a lack of management presence and oversight, leading to poor service and food quality.
- HAHatice AydoğmuşNov 8, 20251.0Whenever I go to order, there are always problems. The employees are very irresponsible and uninterested. Do they force you to work there?
- RCRyan ClarksenOct 13, 20252.0Staff acted like we were interrupting them. Waited for a long time (about 10 minutes), and then they gave us the wrong order. If you're looking for accurate food or friendly service, try somewhere else.
- MTMark TammsSep 24, 20252.0Food is usually good from this Wendy's. But don't say your open till midnight if I'm looking for late night food at 11:10 and you say your closed already at the drive thru. Change your hours if you don't want to be open.
- SMSean MaloneSep 21, 20252.0This is usually a solid enough option but our most recent trip they were pretty slow. You’d hope the fries would be fresh in that case but they were very soggy and not crisp at all. Our sodas tasted flat and flavorless so the machine needed some maintenance. Sandwiches were good and staff was courteous but just hoping for a better overall experience.
- VTVenus TostevinSep 5, 20255.0Can't go wrong with chilli 😋
Frequently Asked Questions About Wendy's
Is New Berlin Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New Berlin, WI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New Berlin, WI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (262) 786-7106.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does New Berlin Wendy’s serve breakfast?
Yes, this Wendy’s location in New Berlin, WI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru at Wendy's in New Berlin?
The drive-thru is open daily from 6:30 AM until midnight (00:00).
Does this Wendy's location serve breakfast?
Yes, they serve breakfast with a selection of combos, sandwiches, coffee, and sides available.
Can I place an order online or via an app for this Wendy's?
Yes, you can order through the Wendy's mobile app or at order.wendys.com.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru and dine-in option available at this Wendy's?
Yes, they have drive-thru, dine-in, delivery where available, but no curbside pickup.
How can I provide feedback or contact the Wendy's New Berlin location?
You can call (262) 786-7106 for direct contact, or visit their Contact page online to reach Customer Care. Feedback can also be given via their satisfaction survey.
Where can I find Wendy’s nutrition and allergen information?
Nutrition and allergen info is available on their menu website, mobile app, and in-restaurant via posters and staff assistance.
Are there nearby places where I can refuel my car when visiting Wendy's?
Yes, the BP gas station is nearby which is convenient for refueling before or after your meal at Wendy's.
What automotive services are available near Wendy's in New Berlin?
Nearby there is Midwest German LLC, providing Audi, VW, and BMW service and tire repairs, useful if you need vehicle maintenance during your visit.
If I’m exploring real estate services nearby, which agencies are close to Wendy's?
There are multiple nearby real estate agents and agencies such as Keller Williams Realty - Milwaukee Southwest, Simplified Realty Group, Wisconsin Premier Realty Group, and several others.