Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
877 reviews
5 stars
377
4 stars
227
3 stars
126
2 stars
51
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Staff Attitude
Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and lack of attentiveness.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others received cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
- TLT LDec 31, 20251.0Drive through is painfully slow shouldn’t take 10 minutes to get through two cars no matter where you go.
- FFFaerieDec 20, 20251.0Bruh this Wendy’s always DRAGS I’m not even a big back either, I’ll order a cheeseburger and a small cherry Coke and I know I’m gonna be lingering in the drive thru for like 20 minutes. Bunz
- CEChuck EricksonNov 30, 20254.0Staff always friendly and helpful, always smiling and no.long wait times.
- ABAntonio BrashearNov 24, 20253.0Don't go inside on your lunch break. They will have you waiting while they focus on drive thru
- DNDavid NormanNov 23, 20251.0Automated "Sorry we're closed" on a Saturday night at 1130 pm, when it says open to 12 am. A guy is sitting in the dining area playing air drums in a Wendy's uniform as I drive by.
Frequently Asked Questions About Wendy's
Is New Berlin Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru at Wendy's in New Berlin?
The drive-thru is open daily from 6:30 AM until midnight (00:00).
Does this Wendy's location serve breakfast?
Yes, they serve breakfast with a selection of combos, sandwiches, coffee, and sides available.
Can I place an order online or via an app for this Wendy's?
Yes, you can order through the Wendy's mobile app or at order.wendys.com.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru and dine-in option available at this Wendy's?
Yes, they have drive-thru, dine-in, delivery where available, but no curbside pickup.
How can I provide feedback or contact the Wendy's New Berlin location?
You can call (262) 786-7106 for direct contact, or visit their Contact page online to reach Customer Care. Feedback can also be given via their satisfaction survey.
Where can I find Wendy’s nutrition and allergen information?
Nutrition and allergen info is available on their menu website, mobile app, and in-restaurant via posters and staff assistance.
Are there nearby places where I can refuel my car when visiting Wendy's?
Yes, the BP gas station is nearby which is convenient for refueling before or after your meal at Wendy's.
What automotive services are available near Wendy's in New Berlin?
Nearby there is Midwest German LLC, providing Audi, VW, and BMW service and tire repairs, useful if you need vehicle maintenance during your visit.
If I’m exploring real estate services nearby, which agencies are close to Wendy's?
There are multiple nearby real estate agents and agencies such as Keller Williams Realty - Milwaukee Southwest, Simplified Realty Group, Wisconsin Premier Realty Group, and several others.