Taco Bell

2.8
661 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3530 S Moorland Road in New Berlin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3530 S Moorland Road, New Berlin, WI
53151, United States

Hours

Reviews

2.8
661 reviews
5 stars
171
4 stars
87
3 stars
85
2 stars
77
1 star
241

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and long wait times.

Food Quality

Customers frequently reported issues with food quality, including cold items, incorrect orders, and poorly made food.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Operational Issues

Many customers experienced problems with the restaurant's hours, including being closed early or not serving during posted hours.

Mixed Experiences

While many reviews were negative, a few customers praised specific staff members and noted improvements in service and food quality.
  • PP
    pea
    Dec 30, 2025
    5.0
    the man on the phone put a girl on and made sure there was no bones in my pizza thank you
  • KB
    Kaylee Bain
    Dec 28, 2025
    1.0
    Ordered food at around 1 am (they close at 3) the said they didn’t have it even tho I had the address correct and the confirmation text that said the store had confirmed the order had my door dasher go inside show them proof that I had ordered from that location and it was confirmed and they still refused to make my food. The fact that your employees are too lazy to do their jobs and refuse to make food that customers literally paid for is insane they need a new staff.
  • YL
    Ylada leira
    Dec 26, 2025
    1.0
    If I could give zero I would. I waited 25 minutes for 2 tacos when I was the only person in the lobby. When I finally got them, they were poorly made! Barely any meat, tasted like just lettuce and cheese. The staff was very rude, they were 3 females who were incredibly hostile. Horrible experience overall, don’t waste your time or money
  • NF
    Noah Fischer
    Dec 26, 2025
    1.0
    Food was really good however the general manager was yelling at employees most of the time rather than working on my order so food took a while. Employees she was yelling at looked young, worried for them.
  • SK
    salman khan
    Dec 20, 2025
    1.0
    I wish I could give zero stars — this place doesn’t even deserve one. The female staff member handling late-night orders was extremely rude and wouldn’t let me finish speaking. No listening, no courtesy, just pure attitude. Customer service like this is completely unacceptable. Employees who treat customers this way should not be representing Taco Bell, and management seriously needs to take action. After experiencing this myself, it’s obvious why this location has a 2.8-star rating — it’s completely deserved. I honestly don’t know how this place is still open. I will not be returning.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on S Moorland Road?

The drive-through is open daily from 9:00 AM to 1:00 AM.

Where is this Taco Bell located?

It is located at 3530 S Moorland Road, New Berlin, WI 53151, USA.