Pizza Hut

2.8
319 reviews
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Business Details

12426 W National Ave, New Berlin, WI
53151, United States
(262) 785-5556
https://locations.pizzahut.com/wi/new-berlin/12426-w-national-ave
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 12426 W National Ave in New Berlin, WI. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
12426 W National Ave, New Berlin, WI
53151, United States

Hours

Reviews

2.8
319 reviews
5 stars
89
4 stars
53
3 stars
23
2 stars
23
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor communication from staff.

Food Quality

Many reviews highlighted undercooked or poorly prepared food, with complaints about pizzas being doughy, burnt, or lacking toppings.

Customer Experience

Several customers experienced rude behavior from staff, including dismissive attitudes and lack of professionalism.

Delivery Problems

Customers frequently faced issues with delivery, including late arrivals, wrong items, and lack of updates on order status.

Mixed Reviews

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
  • DS
    Dan S.
    Nov 13, 2025
    4.0
    FLATZZ was very good. Hope it stays on the menu
  • LP
    Lauren P
    Oct 30, 2025
    3.0
    The employees & delivery drivers are usually very nice, but my food I ordered most recently was kind of depressing. I paid for extra cupped pepperoni and there were some slices that only had like 1.5 peps each, and my Buffalo wing sauce was like water. I will say the flavor of their personal pizzas is FIRE, but I was just disappointed to pay extra and not get the pepperoni.
  • CS
    Cathy Smith
    Oct 25, 2025
    5.0
    Delicious food and quick service 😋
  • MM
    Mathew Mayes
    Oct 5, 2025
    1.0
    Estimate delivery 815.. presently 840.
  • LH
    Lauren Hickey
    Sep 6, 2025
    1.0
    Unfortunately found out the hard way that this pizza hut location was absolutely terrible! Generally not one to write reviews but when you waste money after waiting for 1.5 hours...placed an order online, said it would be ready in 20, showed up 15 minutes later and waited another hour for my order. There was no communication except for the one employee working, yelling out that she's canceling orders because they were out of food. I finally had to ask if mine was being cancelled. Silver lining...finally got my food, in trajectory of the night, it was nothing I ordered. Lesson learned.
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Frequently Asked Questions About Pizza Hut

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Where can you get food delivery in New Berlin, WI?

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