Brand Certified
Pizza Hut
2.8(324 reviews)
Certified by Pizza Hut • Mar 01, 2026
Business Details
12426 W National Ave, New Berlin, WI
53151, United States
Certified by Pizza Hut • Mar 01, 2026
(262) 785-5556
Certified by Pizza Hut • Mar 01, 2026
https://locations.pizzahut.com/wi/new-berlin/12426-w-national-ave
Certified by Pizza Hut • Mar 01, 2026
About
Certified by Pizza Hut • Mar 01, 2026
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 12426 W National Ave in New Berlin, WI. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Pizza Hut • Mar 01, 2026
Hours
Certified by Pizza Hut • Mar 01, 2026
Reviews
2.8
324 reviews
5 stars
89
4 stars
53
3 stars
23
2 stars
25
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.
Delivery Issues
Frequent complaints about late deliveries, lack of communication regarding order status, and reliance on third-party delivery services.
Food Quality
Several reviews mentioned undercooked or poorly prepared food, with specific complaints about pizza and side items.
Cleanliness
Some customers noted that the store was not clean and had a negative atmosphere.
- VPValorie PetersonFeb 26, 20261.0Absolutely disgusting. Ordered pan. No butter on crust. Crust tasted really old. We threw it in the garbage. Never will I go to this location again. Waukesa pizza hut is awesome.
- SJShawn Buford jrFeb 10, 20262.0The manager Crystal was very rude. I came in and picked up my food. She acted as if she didn’t even want me in the store. My order was wrong. Gave me breadsticks and no marinara sauce and gave me the wrong pizza. I ordered Pepperoni and sausage and gave me just sausage. When I called I explained my order was wrong and she had an attitude. Didn’t even let me finish before cutting me off. I told her thank for the credit on my account. She said yup and hung up the phone. Poor customer service
- JJJimmyFeb 5, 20265.0Fast and friendly, very clean and organized
- AMAaron MatzDec 29, 20251.0The 2nd time I've tried delivery pizza from this store, now this time its undercooked and the entire pizza stuck to the bottom of the box rendering it JUNK since its a jumbled mess trying to get it apart. I will not order from this store again and would suggest no one else does tillnthey get there act together
- PCPat CliffDec 24, 20251.0I put in a future delivery order 3.5 hours early. Without telling me, they decided to use door dash instead of a regular driver. The Dasher was late to pick up the order, then waited 10min in the store for another order. To top it all off, the swapped my bread stick order with a chicken dish I didn't want. Horrible customer service
Frequently Asked Questions About Pizza Hut
What are the operating hours for Pizza Hut in New Berlin, WI?
Pizza Hut in New Berlin is open Monday to Thursday and Sunday from 11:00 AM to 11:00 PM, Tuesday until 10:00 PM, and Friday to Saturday from 11:00 AM to midnight.
Does Pizza Hut in New Berlin offer delivery and pickup options?
Yes, the New Berlin Pizza Hut offers delivery, in-store pickup, curbside pickup, and no-contact delivery services.
How can I order Pizza Hut in New Berlin online?
You can order online via the Pizza Hut website or mobile app at https://www.pizzahut.com for delivery, carryout, or curbside pickup.
What types of food are available at Pizza Hut in New Berlin?
They serve pizza classics like Meat Lovers® and Original Stuffed Crust®, signature wings in various Wingstreet® flavors, pastas, and desserts.
Are there any special pizza deals or rewards available?
Yes, Hut Rewards® lets you earn free pizza and access great discounts and coupons via the Pizza Hut website or mobile app.
Does Pizza Hut in New Berlin accept debit cards or cash only?
They accept debit cards and do not require cash only; check payments are not accepted.
Is Pizza Hut in New Berlin wheelchair accessible?
Yes, this location has a wheelchair accessible entrance and restroom.
What nearby financial services can help me when visiting Pizza Hut?
Mitchell Bank and Edward Jones Financial Advisor offices are nearby, which could be useful if you need banking or financial advice before or after your meal.
Are there any health and wellness services near Pizza Hut in New Berlin?
Yes, nearby are Chiropractic Company of New Berlin, Corrective Spinal Care, and Beltone Hearing Care Center, great options if you want to visit a chiropractor or hearing specialist.
What other eateries or cafes are close to Pizza Hut in New Berlin?
Mister Picnic Cafe & Catering is nearby, so you can explore additional dining options in the area.
Brand Certified Facts from Pizza Hut
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