Dunkin'

2.9
477 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Berlin, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3500 S Moorland Rd, New Berlin, WI
53151, United States

Hours

Reviews

2.9
477 reviews
5 stars
140
4 stars
63
3 stars
44
2 stars
48
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with many noting long wait times and issues with order accuracy.

Staff Attitude

While some customers praised friendly staff, many others experienced rudeness and poor customer service.

Food Quality

Numerous reviews mentioned issues with food quality, including stale or burnt items, and incorrect orders.

Cleanliness

Several customers commented on the cleanliness of the location, describing it as dirty and poorly maintained.

Product Availability

Many customers expressed frustration over the lack of available donuts and other menu items during their visits.
  • RS
    Randy Smith
    1 day ago
    1.0
    I went to Dunkin Donuts on Friday, November 21 to get donuts for deer hunting at 9:50am and to my surprise, they had no donuts. That’s sad!
  • CE
    Chuck Erickson
    Nov 17, 2025
    1.0
    Drinks not made properly, cooked food hard and dry. Ordered Snack N Bacon and was given bag with small burnt pieces that was maybe two pieces. Location is garbage!
  • HB
    Haylee Bande
    Nov 9, 2025
    5.0
    I stopped at a different location earlier and got a really disappointing coffee, but when I passed this Dunkin, I decided to stop in and explain what happened. The guy working was so kind and made me a new coffee without hesitation! Seriously made my day, thank you for the great service!
  • MR
    Magdie Rizk
    Nov 9, 2025
    2.0
    No greeting. The wind blew my donut off the counter onto the floor and the guy didn’t hesitate to give me the bag. Great!
  • CL
    Cheryl Lambert
    Nov 7, 2025
    5.0
    I always have a good experience going through the drive-thru! The women that work there including the young gentlemen, are very 👍

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in New Berlin, WI?

Dunkin' is open Monday through Saturday from 4:00 AM to 8:00 PM, and Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.