Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Berlin, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
2.8
483 reviews
5 stars
142
4 stars
63
3 stars
44
2 stars
48
1 star
186
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being burnt, cold, or improperly prepared, including soggy hashbrowns and stale donuts.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the location was dirty, with overflowing trash and unsanitary conditions.
Staffing Problems
Customers frequently mentioned that the store was understaffed, leading to slow service and operational inefficiencies.
Mixed Experiences
While some customers praised the friendly service and good coffee, many others had negative experiences, indicating inconsistency in service quality.
- JLJessi LucasJan 3, 20261.0I asked if they had an ingredient list. He said no, I spent along time online to find them myself. The doughnut I was looking for the store doesn’t have. He told me that the Boston kreme and the Bavarian Kreme were the same. The ingredients online say otherwise. I think it would be helpful to have a paper copy there that is nicely organized so it’s easy to find what we’re looking for. He was not helpful. There was no one else there.
- AMAezak miDec 20, 20251.0snack n bacon was just slightly burnt regular bacon with the lightest dusting of brown sugar and like three specs of pepper hashbrowns are soggy and some of them look like they were fried in old oil with burnt pieces, they are noticeably discolored and have little burnt bits on them. my latte has little to no sweetness despite the combined total of 5 pumps of sweetened syrup. very bitter, tastes like burnt black coffee despite getting three pumps of pumpkin and two of toasted vanilla, an order ive gotten before and it has never tasted this bitter and nasty. all in all, from what I experienced and what I saw in the reviews this has got to be the worst Dunkin ive ever been to in the state of Wisconsin. DEFINITELY not worth the roughly 18$ I spent
- SKSarah K.Dec 11, 20255.0My food was perfectly heated and my iced coffee drink was delicious! Service was polite, prompt, and accurate as well. I don't want to knock other reviewers who may have had different experiences. (Just keep in mind the statistical fact that people tend to submit complaints more than they bother to submit compliments.) In my case this location met all of my expectations and then some. 5 stars, all earned.
- AGAlex GarciaDec 4, 20255.0Fast paced great service at 5 am
- UUUKentuckyNov 26, 20251.0Tried to order but the guy did not let me finish talking so he didn't even make the correct order. Horrible customer service and probably one of the worst Dunkins I've ever been to.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in New Berlin, WI?
Dunkin' is open Monday through Saturday from 4:00 AM to 8:00 PM, and Sunday from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead for a fast grab-and-go experience using the Dunkin' mobile app available on iOS and Android.
What holiday drinks are currently featured at Dunkin'?
During the holiday season, Dunkin' features the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals are served at Dunkin' New Berlin?
Dunkin' serves breakfast, lunch, and brunch options including coffee, espresso, donuts, and breakfast sandwiches.
Does Dunkin' New Berlin have a drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient ordering.
Is there free Wi-Fi available at Dunkin' New Berlin?
Yes, free Wi-Fi is available for customers at Dunkin' New Berlin.
Where can I find Dunkin' in New Berlin, WI?
Dunkin' is located at 3500 S Moorland Rd, New Berlin, WI 53151.
What nearby places can I visit when I come to Dunkin' in New Berlin?
Nearby places include Pure Family Chiropractic for wellness, Tobin Jewelers for jewelry shopping, and Everside Health New Berlin Health Center for medical services.
Are there other fast food options near Dunkin' New Berlin?
Yes, Burger King, Taco Bell, and Jimmy John's sandwich shop are located nearby for additional dining choices.
What fitness or recreational activities are close to Dunkin' in New Berlin?
National Karate Schools of Wisconsin and NATIONAL KARATE martial arts clubs are nearby for martial arts and fitness.