Customers frequently reported long wait times for seating, drink orders, and food delivery, with some experiencing poor service from staff.
Food Quality
Many reviews mentioned inconsistent food quality, including cold or overcooked wings, and issues with order accuracy.
Staff Performance
While some staff were praised for their friendliness and efficiency, others were criticized for being rude or inattentive.
Cleanliness
Several customers noted cleanliness issues in the restaurant, including dirty tables and bathrooms.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the sports bar vibe while others found it uncomfortable or too loud.
LV
Luka Veleusic
1 day ago
5.0
Justin, our server at Buffalo Wild Wings, delivered one of the most outstanding dining experiences imaginable, treating every moment with the perfect blend of professionalism, warmth, and genuine enthusiasm. From the instant he approached the table, his energy elevated the entire atmosphere—he was attentive without hovering, thoughtful without prompting, and somehow managed to anticipate every need before we even voiced it. His recommendations were spot-on, described with such passion that it was impossible not to share in his excitement. And then there was Lily, the culinary master behind the scenes, whose food spoke volumes about her skill, creativity, and dedication. Every dish that came out of her kitchen was crafted with such precision and flavor that it felt like a celebration—crispy wings cooked to absolute perfection, sauces bursting with depth, and sides that tasted like comfort and craftsmanship combined. Together, Justin and Lily transformed a simple meal into an experience worth remembering, proving that exceptional service and exceptional cooking are still very much alive at Buffalo Wild Wings.
GC
Gerald C
Nov 15, 2025
2.0
SERVICE WAS TERRIBLE. My drink was forgotten, and we sat with our food for nearly 10 minutes without napkins or silverware. The portions were tiny for the price — $20 for a few wings or cauliflower bites is a joke.
The menus were dirty, sticky, and covered in old food. I watched the waitress literally throw menus onto a table, some of which hit the floor. Between the filthy carpet and the greasy, slippery tile floor, the whole place felt unsanitary.
To make it worse, 3 out of 4 of our meals arrived cold. It wasn’t busy at all, and after this experience, I completely understand why.
SS
Steve Shields
Nov 11, 2025
1.0
I came out for veterans day and was seated. It took 20 minutes for the server to first come talk to me. My food took a while but not egregious long to arrive. But i was given ranch instead of blue cheese, so i had to wait another ten minutes to get my blue cheese. I ran out of soda and waited ten minutes for a refill, but my waitress never came by. So I decided to get up and take my glass to the bar for a refill. But there was no one behind the bar either. I never got my refill.
This is on top of the last time I visited this location with my friends it took an hour and a half to get our food.
AG
Alex Geary
Nov 1, 2025
1.0
Very untrained and clueless hostesses. Also had to wait for 14 min just for someone to take an order without care that customers are waiting...the an addition 8 min goes past when the simple thing of getting a beer seemed to difficult..probably the worst experience put a buffalo wild wings ever clean hplouse and get a new staff..
KS
Krista St
Oct 26, 2025
3.0
Waiters are friendly, food is good. Depends on day service can be slow.
Sunday at 5pm, took almost 10 minutes for drinks from the bar, even the refills. Never been that bad in prior visits.
Additionally, this is the 3rd visit in a row where there is waiter vacuuming while trying to eat , talk or watch games. Makes it difficult..... it' now 6:15pm. Why vacuuming?
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in New Berlin serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauce and seasoning options.
What are the opening hours of Buffalo Wild Wings on weekends?
Buffalo Wild Wings is open from 11:00 AM to 1:00 AM on Friday and Saturday, and from 11:00 AM to 11:00 PM on Sunday.
Where is Buffalo Wild Wings located in New Berlin?
It is located at 15306 West Beloit Road, New Berlin, WI 53151, USA.
Can I order takeout from Buffalo Wild Wings in New Berlin?
Yes, Buffalo Wild Wings New Berlin offers takeout services.
How can I contact Buffalo Wild Wings New Berlin for reservations or inquiries?
You can reach them by phone at +1 262-432-0100.
Does Buffalo Wild Wings in New Berlin have an official website for more information?
Yes, their official website is https://www.buffalowildwings.com/locations/us/wi/new-berlin/15306-w-beloit-rd/sports-bar-877/
Are there any wellness or medical facilities near Buffalo Wild Wings New Berlin?
Yes, ATI Physical Therapy, Great Midwest Foot & Ankle, and other health and medical centers are nearby, ideal if you want to combine a health check or therapy visit before or after your meal.
What beauty and spa services are close to Buffalo Wild Wings in New Berlin?
Nearby beauty and spa options include Amiee Aesthetics, New Berlin Nails, Jessica Hair Creations, Nails by Nicole, Hair Solutions Salon & Spa, and Great Clips, offering convenient options if you want to enjoy some pampering before or after dining.
Are there other dining options close to Buffalo Wild Wings in New Berlin?
Yes, nearby dining includes Cocina Real, a Mexican and Spanish restaurant, and Subway, a fast food sandwich shop, providing alternatives or additional places to explore in the area.
What nearby places can help with travel and transportation when visiting Buffalo Wild Wings?
Holiday Inn Express & Suites Milwaukee-New Berlin provides accommodation, while Circle K and Speedway serve as convenience stores and gas stations for travel needs around Buffalo Wild Wings.