Numerous customers reported slow service, with long wait times for both seating and food delivery.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or poorly prepared items.
Staff Performance
While some staff members received praise for their service, many reviews noted untrained or rude employees, leading to a negative dining experience.
Cleanliness
Several customers mentioned unsanitary conditions in the restaurant, including dirty menus and floors.
Customer Loyalty
Despite the issues, some customers expressed a willingness to return due to positive past experiences or specific staff members.
JL
Jennifer Lucht
3 days ago
1.0
Ordered 10 wings and Ultimate Nachos with Chicken for take out, Brought it home to enjoy Our food and watch The Packer vs. Bear game for My bday. Opened Our meal to hardly any topping on Our Nachos and absolutely no chicken on them. I called 6 times before anyone answered just to tell me sorry there was nothing that they could do besides give My receipt to The Manager tomorrow and they will call me back, And that it was Extremely Hectic there. I get that it gets busy, I work in the Food industry but to not correct it is Extremely Wrong and Unacceptable..
MS
Michaela Smith
Jan 6, 2026
2.0
Carpet and tile floors were very dirty and sticky. Tables and menus were sticky as well. Bad smell throughout the restaurant. Do not recommend this location.
CP
Clinton Plowman
Jan 3, 2026
1.0
I waited 8+ minutes for a table for 1 with a 1/3rd of the dining room full.
I waited 30 minutes for a drink and about 15 minutes in my menu was taken, but not my order. By the time I got my drinks, I was trying to remember the menu.
Ticket time: 18 minutes - fries were luke warm, beer cheese was cold, and the wings were warm, not hot. hot due to spices.
The floors were dirty. I'm not going to come back until they get their crap together.
Take out? fine. excellent. Dining in? worst experience I've had in a while bar none.
PS: I came in at 6:28 - Its 7:53p I was done eating nearly 30 minutes ago and I am still waiting on a box and check.
I was given 10% effort.
KN
Kyla Navarro
Jan 3, 2026
5.0
Came here for the after hours special (9 p.m. to. closing).. was probably the best service we received from any BWW! Our server, Justin, was very attentive and informative. Food was brought out quickly, especially for a Friday. Will be coming back!
WW
WEXDSX
Dec 30, 2025
1.0
Went in for dine in got seated sat for 35 minutes with no server coming and talking to us we counted 3 tables that got sat after us that ordered and SERVED!!!! Before anyone talked to us we left after the third table got served do not recommend
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in New Berlin serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauce and seasoning options.
What are the opening hours of Buffalo Wild Wings on weekends?
Buffalo Wild Wings is open from 11:00 AM to 1:00 AM on Friday and Saturday, and from 11:00 AM to 11:00 PM on Sunday.
Where is Buffalo Wild Wings located in New Berlin?
It is located at 15306 West Beloit Road, New Berlin, WI 53151, USA.
Can I order takeout from Buffalo Wild Wings in New Berlin?
Yes, Buffalo Wild Wings New Berlin offers takeout services.
How can I contact Buffalo Wild Wings New Berlin for reservations or inquiries?
You can reach them by phone at +1 262-432-0100.
Does Buffalo Wild Wings in New Berlin have an official website for more information?
Yes, their official website is https://www.buffalowildwings.com/locations/us/wi/new-berlin/15306-w-beloit-rd/sports-bar-877/
Are there any wellness or medical facilities near Buffalo Wild Wings New Berlin?
Yes, ATI Physical Therapy, Great Midwest Foot & Ankle, and other health and medical centers are nearby, ideal if you want to combine a health check or therapy visit before or after your meal.
What beauty and spa services are close to Buffalo Wild Wings in New Berlin?
Nearby beauty and spa options include Amiee Aesthetics, New Berlin Nails, Jessica Hair Creations, Nails by Nicole, Hair Solutions Salon & Spa, and Great Clips, offering convenient options if you want to enjoy some pampering before or after dining.
Are there other dining options close to Buffalo Wild Wings in New Berlin?
Yes, nearby dining includes Cocina Real, a Mexican and Spanish restaurant, and Subway, a fast food sandwich shop, providing alternatives or additional places to explore in the area.
What nearby places can help with travel and transportation when visiting Buffalo Wild Wings?
Holiday Inn Express & Suites Milwaukee-New Berlin provides accommodation, while Circle K and Speedway serve as convenience stores and gas stations for travel needs around Buffalo Wild Wings.