Buffalo Wild Wings

3.7
1216 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
15306 West Beloit Road, New Berlin, WI
53151, United States

Hours

Reviews

3.7
1,216 reviews
5 stars
462
4 stars
329
3 stars
164
2 stars
96
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, with long wait times for both seating and food delivery.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or poorly prepared items.

Staff Performance

While some staff members received praise for their service, many reviews noted untrained or rude employees, leading to a negative dining experience.

Cleanliness

Several customers mentioned unsanitary conditions in the restaurant, including dirty menus and floors.

Customer Loyalty

Despite the issues, some customers expressed a willingness to return due to positive past experiences or specific staff members.
  • JL
    Jennifer Lucht
    3 days ago
    1.0
    Ordered 10 wings and Ultimate Nachos with Chicken for take out, Brought it home to enjoy Our food and watch The Packer vs. Bear game for My bday. Opened Our meal to hardly any topping on Our Nachos and absolutely no chicken on them. I called 6 times before anyone answered just to tell me sorry there was nothing that they could do besides give My receipt to The Manager tomorrow and they will call me back, And that it was Extremely Hectic there. I get that it gets busy, I work in the Food industry but to not correct it is Extremely Wrong and Unacceptable..
  • MS
    Michaela Smith
    Jan 6, 2026
    2.0
    Carpet and tile floors were very dirty and sticky. Tables and menus were sticky as well. Bad smell throughout the restaurant. Do not recommend this location.
  • CP
    Clinton Plowman
    Jan 3, 2026
    1.0
    I waited 8+ minutes for a table for 1 with a 1/3rd of the dining room full. I waited 30 minutes for a drink and about 15 minutes in my menu was taken, but not my order. By the time I got my drinks, I was trying to remember the menu. Ticket time: 18 minutes - fries were luke warm, beer cheese was cold, and the wings were warm, not hot. hot due to spices. The floors were dirty. I'm not going to come back until they get their crap together. Take out? fine. excellent. Dining in? worst experience I've had in a while bar none. PS: I came in at 6:28 - Its 7:53p I was done eating nearly 30 minutes ago and I am still waiting on a box and check. I was given 10% effort.
  • KN
    Kyla Navarro
    Jan 3, 2026
    5.0
    Came here for the after hours special (9 p.m. to. closing).. was probably the best service we received from any BWW! Our server, Justin, was very attentive and informative. Food was brought out quickly, especially for a Friday. Will be coming back!
  • WW
    WEXDSX
    Dec 30, 2025
    1.0
    Went in for dine in got seated sat for 35 minutes with no server coming and talking to us we counted 3 tables that got sat after us that ordered and SERVED!!!! Before anyone talked to us we left after the third table got served do not recommend

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in New Berlin serve?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauce and seasoning options.

What are the opening hours of Buffalo Wild Wings on weekends?

Buffalo Wild Wings is open from 11:00 AM to 1:00 AM on Friday and Saturday, and from 11:00 AM to 11:00 PM on Sunday.