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Arby's

3.8
(571 reviews)
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Business Details

15705 W. Beloit Road, New Berlin, WI
53151, United States
(262) 901-2699
http://www.arbys.com/locations/us/wi/new-berlin/15705-w--beloit-road/store-8473
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
15705 W. Beloit Road, New Berlin, WI
53151, United States

Hours

Reviews

3.8
571 reviews
5 stars
235
4 stars
166
3 stars
81
2 stars
25
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and unprofessional staff behavior.

Food Quality

Many reviews indicated declining food quality, including cold items, incorrect orders, and insufficient portions.

Employee Performance

While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.

Operational Problems

The restaurant faced issues with inconsistent hours, often closing early or not opening at all, leading to customer frustration.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing relative to portion sizes and food quality.
  • JT
    J T
    Feb 13, 2026
    2.0
    I’ve always loved Arby’s. This exact location has ruined that. I did an Uber Eats order and some Arby’s employee gave one quarter cup of au jus for two French dips. How difficult is it to have two cups for two items? Mind you, you paid for it…. There was also some weird stuff on top of the sauce. Looked like spit. We threw it out. I’ve never had a problem ever at an Arby’s. If we want something from Arby’s, we will drive to any location but this exact one. Disgusting.
  • SG
    Solo GONYO
    Dec 1, 2025
    4.0
    They need to revaluate their pricing for the amount of meat their sandwiches are lacking.
  • DK
    Daletk1146 k
    Nov 9, 2025
    5.0
    Happy employee's great visit
  • KK
    Kathryn Karth
    Oct 8, 2025
    3.0
    Forgot my coupon and Arby's would not give me a discount or a senior discount. Also, I ordered and PAID for French Dip and Swiss and employee forgot what I ordered in about 10 seconds, including the type of drink. On top of all of this, there was no Swiss on my sandwich.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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