Taco Bell

2.5
1426 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1171 Westowne Dr in Neenah. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1171 Westowne Dr, Neenah, WI
54956, United States

Hours

Reviews

2.5
1,426 reviews
5 stars
266
4 stars
162
3 stars
191
2 stars
147
1 star
660

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times in both the drive-thru and inside the restaurant, often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and a lack of cleanliness in the dining area.

Management Issues

Frequent complaints about poor management practices, including understaffing and lack of organization, were noted.
  • SK
    sarah k
    1 day ago
    1.0
    This is the worst Taco Bell in the area by far. Slow service, skimp portions, and disappointment are guaranteed with every meal. The only good thing I can say about this location is that the dude who works the drive thru at night is entertaining. After tonight, I don't think I'll ever return.
  • BL
    bernadette lahaye
    3 days ago
    1.0
    I totally understand being understaffed. But the fact that I waited in the drive-through line for 38 minutes and then they told me that I would have to come inside and order. My food is quite ridiculous. If you’re understaffed, it would be better to put something on the drive-through speaker so people know or say something beforehand.
  • LM
    Leon Malone
    Jan 5, 2026
    1.0
    Literally everytime we come here there is a line and you end up waiting for 30 mins or more. Left each time to go eat somewhere else. Avoid this location if you are looking for fast or even semi fast service. If you ever do get your food, check to make sure your food and order is correct.
  • MP
    Mike Pagel
    Jan 1, 2026
    1.0
    Guarantee the foods contaminated with dirty diapers and unattended children. 3 SCREAMING children and loud VULGAR iPad music behind the counter and in the food areas with the employees with one of the children running around the lobby, bumping into me several times. Had to wait for the employee to take care of the 3 screaming children to even place an order. Corporate needs to step in before these employees kill a customer with food/bacterial poisoning or kill a child with commercial equipment. Personal clothing, diapers, and other items that are visably dirty are on the food prep line. Over 30 min wait for 4 items, never even got the food…. Other customers in front of us waiting over 45 min while employees are taking care of their children in diapers behind the counter, in the food areas. While arguing with the employees for a refund, since the order never even got started with a 35 minute wait time, the employee decided screaming past me at her kids across the lobby was a good idea. No apology, zero attempt to fix the situation. The kids deserve better and a safe environment like childcare or a babysitter. Not endanger them and others.
  • KW
    Kelly Webster
    Dec 23, 2025
    1.0
    I ordered my food online with the idea that I could scoot through the drive-thru to pick it up and go back to work. WRONG!!! I sat in the drive-thru line for 30 minutes until I got to the speakerphone. Then I sat and watched the cars in front of me get their food and drive off without a single word from the speaker. I finally called the store and asked why nobody is taking care of the drive-thru line of myself and 6 cars behind me and they said they have 3 pages of orders that they have to catch up on so they are pausing all other orders. I said they can cancel mine because I can't wait any longer because I have to get back to work. They say they cancelled the order, but I'll believe that when I see the refund on my card. I would have been less annoyed if they had said something through the speaker than radio silence. Ridiculous!!!

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 1171 Westowne Dr in Neenah?

This Taco Bell location is generally open from 8:00 AM to 3:00 AM Monday through Wednesday and Sunday, and from 8:00 AM to 4:00 AM Thursday through Saturday.

Does this Taco Bell location offer drive-through service, and what are its drive-through hours?

Yes, this Taco Bell has a drive-through open daily with hours matching the restaurant's opening times, from 8:00 AM to 3:00 AM or 4:00 AM depending on the day.