Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Neenah Subway® Restaurant at 1526 S Commercial Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Employee Performance
While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of attention to detail.
Food Quality
The quality of food was inconsistent, with complaints about incorrect ingredients, smaller portions, and overall dissatisfaction with the freshness of the bread.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, with many customers appreciating the tidy environment.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that the value for money had decreased, particularly with recent price increases and misleading coupon offers.
MB
Madeleine B
Oct 18, 2025
1.0
Failed to follow simple instructions. Completely butchered my online order.
RB
R Beekman
Oct 5, 2025
1.0
The people there are really slow. Plan on waiting.
GG
Ginger Denzel (Ginger)
Sep 5, 2025
2.0
Doesn't take coupons anymore.
TX
Tshuaj Xiong
Aug 24, 2025
1.0
Ordered footlong subway club, Italian herb n cheese bread and pepper jack cheese. The worker came out to the veggie area with 6 inch 9 grain bread and provolone cheese. She did fix it to a footlong. I don't know if the worker was even listening.
LF
Lauren F
Aug 13, 2025
1.0
I’ve had good experiences at this subway (I’m pretty sure the guy that’s really good at this subways name is Bailey- so he should keep doing what he’s doing), but today my experience was so bad it completely turned me away from this location- or will now make me order online.
To start, I went through the drive thru and just ordered the 6” meal of the day with whatever comes on it (should be simple, right?). After ordering he told me that he put the wrong bag of chips in, which not sure why the bag of chips matters- chips should be chips on a POS machine. He then proceeded to tell me it would cost me $9.xx. I said, but it’s the meal of the day, shouldn’t that be $6.99? He then corrected himself that it was actually $7.34 with tax.
I then got up to the window where he asked me cash or card. I told him card. He put this machine infront of me but didn’t say anything- and then he told me “You need to LITERALLY take the machine from me” with a bunch of attitude. When I took the machine and checked out, I was now charged $8.80. I didn’t say anything, but still not what the meal of the day costs. He either charged me for an extra bag of chips or he gave himself a tip before I got the machine.
Then when I got home, my sub was on the wrong bread- which honestly is the least of my worries, but after that full experience, not what I wanted.
I know subway is struggling finding workers and I completely understand, but no workers is still better than a rude employee who just turned a loyal customer away.