McDonald's

2.8
722 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
W189s7851 Racine Ave, Muskego, WI
53150, United States

Hours

Reviews

2.8
722 reviews
5 stars
162
4 stars
115
3 stars
112
2 stars
74
1 star
259

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Order Accuracy

A significant number of customers reported frequent mistakes with their orders, including missing items and incorrect food.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty play areas and unkempt bathrooms.

Service Speed

Customers consistently mentioned long wait times for both drive-thru and in-store orders, often with little to no communication from staff.

Food Quality

Several reviews noted that the food was often served cold or appeared stale, leading to dissatisfaction with the overall dining experience.
  • NA
    Nick Aron
    3 days ago
    1.0
    Worst mcdonalds around. Crabby employees, dont talk to you, food is always wrong, and constantly dropping money
  • SM
    Scott Myers
    Nov 15, 2025
    1.0
    We’ll have it another chance on 11/23/25z this time worse than the last visit. The oatmeal’s were not cooked and created a mess, two bagel meals became 1 and a hit cakes meal. Place needs new management and new crew. Weekends are horrible. Weekdays are anyone’s guess. Just has gone downhill over the years. For the exorbitant prices you shouldn’t have to wait long periods for wrong orders . At least they have the tickets on order in bag, but following is another matter. I live near, but will decidedly go elsewhere. Still can’t seem to be getting orders right. Yesterday 11/14/25 I get a soda that was mostly water. Window staff knew when giving it to me. When stated there seemed to be a problem acted like or did not know the language enough to understand. So said go park, and nada so I left. This am for order I’m asked to park because the hash browns are behinds brought bag guy checks it get home and what’s not in the order, but the hash browns. Wasted time here again. Not all bad, just very inconsistent and poorly run.
  • CL
    Cortney Loppnow-Mazurek
    Nov 6, 2025
    1.0
    Ordered a large deluxe crispy chicken sandwich meal and got a deluxe crispy chicken sandwich with spicy sauce on it and got a medium fry and medium soda....I can kind of understand the soda and fry....but the sauce...I'm so confused. The deluxe comes with mayo which is white. The spicy sauce is ORANGE. So not even close in color.
  • SK
    salman khan
    Oct 30, 2025
    1.0
    I had a very disappointing and upsetting experience at this McDonald’s. I accidentally dropped my order in my car and went back to reorder and pay again, even though it was my fault. While I was politely explaining the situation, the staff were rude, laughed, and seemed to make fun of me — possibly because of my accent. It was humiliating and completely unprofessional. No customer deserves to be disrespected like that. I hope McDonald’s takes this seriously and provides proper training so customers are treated with basic respect and kindness, regardless of their background.
  • DG
    Dahlia Grace
    Oct 22, 2025
    1.0
    Probably the worst McDonald's I've ever been to. The employees are extremely rude and mean, which I could partially understand if they were teenagers but no, full grown adults working there are super disrespectful, it's disgusting how the employees act towards customers. They always and I mean always forget your sauces and when you ask for the sauces you paid for they tell you to pay for it again, which makes no since because the receipt shows you paid for them. They also constantly screw up your order and the only good thing about this dump of a restaurant is sometimes the fries are hot. It's so frustrating to go to this McDonald's location to the point I'd rather starve than eat there.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Muskego, WI?

McDonald's in Muskego, WI is open daily from 5:00 AM to 11:00 PM.

Until what time is the drive-thru service available at this McDonald's?

The drive-thru is open daily from 5:00 AM until 11:00 PM.