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McDonald's

2.8
(734 reviews)

Business Details

W189s7851 Racine Ave, Muskego, WI
53150, United States
(262) 679-8161
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
W189s7851 Racine Ave, Muskego, WI
53150, United States

Hours

Reviews

2.8
734 reviews
5 stars
164
4 stars
115
3 stars
113
2 stars
75
1 star
267

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, language barriers, and unhelpful management.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, with a need for better cleaning practices.

Wait Times

Customers consistently complained about long wait times for food, both in the drive-thru and inside the restaurant.

Food Quality

Feedback indicated that food quality was often subpar, with complaints about cold, stale, or improperly prepared items.
  • PH
    Patricia Hansen
    Feb 15, 2026
    1.0
    Fish sandwiches not fresh dried up cheese fries not warm. Thought I’d try it again. It’s just as bad. I will never return.
  • WS
    Walter Schmidt
    Feb 7, 2026
    5.0
    Elena was nice, food was fresh. I will return.
  • RC
    Rob Cameron
    Feb 4, 2026
    1.0
    Worse McDonalds I have ever been to....they always over charge ...Then when you call to complain they will not answer the phone.....I truly believe they are riping people off on purpose .....very bad workers and management...no one at window speaks any english ...I would not recommend anyone to go there...
  • JD
    John Deever
    Feb 2, 2026
    1.0
    What is going on in this mcdonalds 12 mon in drive through another 8 minutes agter I went inside to try to get help THIS IS MCDONALD'S I have never seen a mcdonalds as slow at this in my lifetime and I doordash as a side gig
  • AM
    Amanda Melk-McCrary
    Jan 18, 2026
    1.0
    Terrible customer service. I ordered dinner through the drive through after work 16 hours straight without eating anything more than a few granola bars and light snacks. I paid for a big mac meal and the young man (mid 20s) at the drive thru window barely spoke any English. I did not receive my medium fry after paying for them. I had to circle back around to ask for the fries because the person behind me was impatient. The "manager" claimed that I didn't pay for a fry and refuse to provide a receipt after I asked for it. How is he a manager if he can't speak English? Why is he so rude and refuses to provide a simple receipt? Why is he demanding someone to pay for something they already paid for?

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Muskego, WI?

McDonald's in Muskego, WI is open daily from 5:00 AM to 11:00 PM.

Until what time is the drive-thru service available at this McDonald's?

The drive-thru is open daily from 5:00 AM until 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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