McDonald's

2.8
729 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
W189s7851 Racine Ave, Muskego, WI
53150, United States

Hours

Reviews

2.8
729 reviews
5 stars
162
4 stars
115
3 stars
112
2 stars
75
1 star
265

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness

Customers reported unsanitary conditions in the restaurant and bathrooms, with many noting that the dining area and play area were not well-maintained.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with customers frequently receiving the wrong items or missing items altogether.

Food Quality

Feedback indicated that food quality was often subpar, with complaints about cold, stale, or poorly prepared items.
  • VL
    Vincent Lamp
    Dec 31, 2025
    1.0
    I waited 35 minutes after paying to get a milkshake
  • LP
    Lisa Piorkowski
    Dec 7, 2025
    1.0
    ordered the Grinch meal, Said it was in stock got it. There was no socks and no grinch salt in the box. told the worker and he said that they didn’t have any. without saying it was out of stock, they let us order it. it was very un cleanly poop all over the bathroom, stall and toilet A soda in the bathroom sink, and garbage basically spilling out. service was horrible. laughing at us. we will not be returning i wish i could put. 0 starts
  • GL
    Gabriella Lopez
    Dec 6, 2025
    1.0
    If I could give this a negative rating I would.. Terrible customer service! You're better off driving down the street to culvers for better service! I ordered through the drive through, the employee at the window told me to park at spot 4 for my order (mind you thats for curbside pickup). About 10 cars got assisted while I sat waiting for 20 minutes until I finally decided to go in. I told them I had been waiting at spot 4 and it turned out they were never making my order when asked. They forgot they sent me to spot 4 and asked if I ordered mobile curbside smh no I went through the drive through. I didn't get a receipt because I didn't think I would need it. The employee asked me what did I order, so when explaining to her my order she would would walk away mid sentence. She did it 3 times before I asked her if she would let me finish explaining my order before she walks away again. Everyone seemed confused and didnt know what to do so I asked for a refund. DONT WASTE YOUR TIME AT THIS LOCATION 😩
  • LT
    Lita Tibbits
    Dec 6, 2025
    1.0
    Service was terrible! Waited 30mins! For Nothing! First off They lied and said they had no more grinch boxes! Told us we had to wait in curbside, forgot about us. When we went in they were totally oblivious!
  • SS
    Sam Sam
    Nov 25, 2025
    1.0
    I ordered a large fry and a large sweet tea with no ice....the sweet tea came with coffee grounds all over the lid and suuuuper watered down and I may as well have just ordered a small fry. Why would i waste my money here again?? Did someone eat half of my fries before I got them at the counter??? Editing to add my fries where soggy. Will not be spending my money here again for sure.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Muskego, WI?

McDonald's in Muskego, WI is open daily from 5:00 AM to 11:00 PM.

Until what time is the drive-thru service available at this McDonald's?

The drive-thru is open daily from 5:00 AM until 11:00 PM.