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Jimmy John's

3.1
(180 reviews)

Business Details

S74W16837 Janesville Rd, Muskego, WI
53150, United States
(414) 422-1400

About

Sandwich Restaurant

Location

Jimmy John's
S74W16837 Janesville Rd, Muskego, WI
53150, United States

Hours

Reviews

3.1
180 reviews
5 stars
71
4 stars
23
3 stars
14
2 stars
3
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.

Delivery Issues

Customers frequently experienced delays in delivery and problems with the delivery service.

Staff Performance

While some staff were praised for their friendliness and efficiency, others received negative feedback for their attitude and behavior.
  • NF
    Nick Filler
    Feb 25, 2026
    1.0
    I was told there was avocado on my sub. it was delivered, $25 total. there is no avocado on this sub. I called in to complain, then was hung up on. I called back then I was told not to come in. when I went in to show them the sub the manager looked through my whole sub and found one green spot and said "thats it I dont know what to tell you" did not offer a new sub nor extra avocado spread
  • LS
    Lenny Salentine
    Feb 18, 2026
    3.0
    Tried ordering online and I came app with numbers that I can't even explain how they got them call them an ordered by phone forgot part of my. Order didn't give me the right soda. The delivery. Person was? Nice and the Sandwich was good? But. They screwed up the order.
  • MH
    Megan Holloway
    Feb 18, 2026
    1.0
    Came in around 6:30 to get a couple sandwiches. When I walked in, there was a worker (his coworkers called him either Vince or Colin — I can’t remember which) with his pants down and his butt crack out exposing himself. When he saw me he ran towards the back of the store and continued to flash me without pulling his pants up. Another worker ran towards the back after him and hid in the back, not coming out the entire time I was there. One more worker came out of the back to help me and was very nice and helped me to get my food. Sadly I will not be coming back.
  • ZF
    Zach Fitzpatrick
    Jan 22, 2026
    5.0
    Great staff and very clean
  • SJ
    Sharon Johnson-Grafenauer
    Jan 13, 2026
    1.0
    I ordered the chicken, bacon, ranch and it was terrible. Toasted "bread was hard" it didn't have much in it and was dry. I wasn't going to post a review but when I called it didn't seem like the Mgr. Cared,he said sorry but didn't offer to fix the problem. I won't go there again.

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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