Customer experiences with service were mixed, with some praising friendly staff and quick service, while others reported long wait times and unenthusiastic employees.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, with reports of dirty tables, floors, and unsanitary conditions.
Food Quality
While many customers enjoyed the food, particularly the ice cream and burgers, there were complaints about incorrect orders and food quality issues.
Customer Experience
Some customers had positive interactions with staff, while others felt ignored or received poor service, indicating inconsistency in customer experience.
AA
Amber
Dec 20, 2025
5.0
Our food came out super quick, was hot, and the employees were really kind!
ES
Ellyana Santiago
Oct 28, 2025
5.0
Excellent place I recommend there tenders they are so good. 10/10 great service
SH
Shivakumar H
Oct 4, 2025
5.0
The staff were nice and helpful. The owner was very friendly and nice. It was our first time visit to any of the Dairy Queen stores. The ice cream was very tasty. The best place for ice cream and sandwiches. The service was excellent.
JB
Justin T. Bell
Aug 22, 2025
1.0
I came in and had to wait to order. The place looked understaffed. The woman working the front brought out half my order. Then a small rush came thru. After she had taken care of everyone I had to remind her to finish my order. It took over 20 minutes to get my full order. Will not be coming back.
SG
Saint Gabriel
Jul 23, 2025
5.0
Excellent place try some of the best ice cream Dairy Queen has to offer.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main specialties offered at Dairy Queen Grill & Chill in Muskego?
The main specialties include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill in Muskego?
Dairy Queen is open daily from 10:00 AM to 9:30 PM. On Christmas Eve (December 24), it closes early at 4:00 PM, and it is closed on Thanksgiving and Christmas Day.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the location offers a drive-thru, indoor seating, and outdoor seating options for customers.
Is Dairy Queen Grill & Chill in Muskego family-friendly and accessible?
Yes, the restaurant is family-friendly with booster seats, high chairs, restrooms, wheelchair accessibility, and is good for kids.
Can I order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can place pickup orders online and download the Dairy Queen app for exclusive deals and mobile rewards.
Where is Dairy Queen Grill & Chill located?
It is located at S69W15459 W Janesville Rd, Muskego, WI, 53150-8352, USA.
Which nearby coffee shop can I visit before or after enjoying treats at Dairy Queen?
Starbucks, a nearby coffee shop, is located close to Dairy Queen, making it a great spot to grab coffee before or after your visit.
Are there any pizza restaurants near Dairy Queen Grill & Chill in Muskego?
Yes, Little Caesars Pizza is nearby and could be an option for a pizza meal following a visit to Dairy Queen.
What convenience stores or gas stations are close to Dairy Queen?
Jetz Convenience Center, which serves as a convenience store and gas station, is located nearby and convenient for quick stops when visiting Dairy Queen.
Are there any health or dental care providers near Dairy Queen in Muskego?
Several health providers like Family Dental Care of Muskego and Thompson Dental are located nearby, helpful for those combining appointments with a food outing.