Subway

3.1
146 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Mukwonago Subway® Restaurant at 827 S. Rochester Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
827 S. Rochester Street, Mukwonago, WI
53149, United States

Hours

Reviews

3.1
146 reviews
5 stars
53
4 stars
21
3 stars
10
2 stars
8
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of training.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and overall cleanliness of the restaurant.

Food Quality

While some customers enjoyed the food, many others complained about incorrect orders, missing ingredients, and poorly made sandwiches.

Operational Problems

Customers frequently noted issues with the store's hours, including closing early and being out of stock on various items.

Staff Friendliness

A few reviews praised specific employees for their friendliness and helpfulness, but these were overshadowed by negative experiences.
  • JK
    Jim Kaminski
    Dec 31, 2025
    1.0
    Place looked run down and dirty, all the drinks in the fountain needed replacement, employees looked all high and zoning out, they kept asking the same questions twice and kept saying huh, the food tasted good but the subs gave me and my significant other food poisoning, just felt like they didn't want to be there, all the cheese looked like it was sitting out for hours not being kept cold.
  • JB
    Josh Baumhardt
    Dec 26, 2025
    2.0
    I've been a loyal customer at this Subway for over 6 years now, and today is unfortunately going to be my last day eating at Subway (well at least this one). It's a shame cause the sub tasted normal and the guy who made my sub was chill. But I brought in a $8.99 meal coupon on 12/26/25 that didn't expire until 1/9/26. And they REFUSED the coupon because I ordered a steak sub. I've been able to use a coupon with no issue, but they claimed their "system changed" and they don't allow coupons on steak subs. Nowhere on the coupon does it exclude any subs that this coupon shouldn't apply to. No signs anywhere, or no warning whatsoever to warn of this. I begrudgingly paid full price for my sub. I typically only ever come here when I have a coupon (only way you can justify going to Subway nowadays). Subway quality overall has gone way down and prices have skyrocketed to the point where it's just not worth it anymore. And it's only going to get worse.
  • JW
    Josef Weigelt
    Dec 6, 2025
    5.0
    Good food and good service will work with you to get the sub you want even if they dont have it on the menu
  • AF
    Alice Frank
    Nov 7, 2025
    1.0
    Recently stopped in to this location. Clean, and the food was good. However the service was horrible. I happened to catch the name of one of the employees, Joe, who refused to toast our sandwiches on our order, claiming that the toaster oven was not working and had hit the counter in frustration (we watched as the other employee toasted several other sandwiches for customers after us) Additionally, when I asked to put banana peppers onto my sandwich, Joe audibly sighed and said that would take like 3-4 minutes and to just order something else. Good sandwich, its maker was just a bummer.
  • AW
    A W
    Oct 24, 2025
    1.0
    Found hair in my to-go sub. Sent in pictures and heard nothing back. Totally ignored. Spent $15 and couldn't even eat half. Also flies everywhere inside. Disgusting.

Frequently Asked Questions About Subway

Where is Subway located in Mukwonago?

Subway is located at 827 S. Rochester Street, Unit No. 104, Mukwonago, WI 53149, USA.

What are the operating hours of Subway on weekdays?

Subway is open from 8:00 AM to 9:00 PM Monday through Friday.