Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Mukwonago Subway® Restaurant at 827 S. Rochester Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of training.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty tables, bathrooms, and overall cleanliness of the restaurant.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and poorly made sandwiches, leading to dissatisfaction.
Inconsistent Hours
Customers frequently noted that the store closed earlier than advertised, causing frustration for those arriving before the posted closing time.
Food Quality
While some customers enjoyed the food, many reported issues with freshness, portion sizes, and overall quality of the sandwiches.
SV
Sirazi_ Violet_
Feb 9, 2026
1.0
I've only been to this subway three times and each time I've had issues. First time, my sandwich was put together by a man who didn't seem to know what he was doing and put it together so poorly that it was falling apart when I got home to eat it.
Second time, it was done dairly well but I paid for 4 cookies and only got two, I hadn't noticed since I was on a phone call and needed to rush. I double checked with the woman and she said it was all four. Her coworker also REEKED of Marijuana and was practically falling asleep at the station.
Third time, just a few hours ago, was my last straw. It says online EVERYWHERE that they close at 9:00pm, I arrived there at 8:00pm and they had locked the doors and turned off the open sign but there were two boys, clearly not employees as they had left while I was sitting in my car. The two employees, heavier set men, were staring at me in my car and laughing before shutting off the lights and leaving the store through the back.
JK
Jim Kaminski
Dec 31, 2025
1.0
Place looked run down and dirty, all the drinks in the fountain needed replacement, employees looked all high and zoning out, they kept asking the same questions twice and kept saying huh, the food tasted good but the subs gave me and my significant other food poisoning, just felt like they didn't want to be there, all the cheese looked like it was sitting out for hours not being kept cold.
JB
Josh Baumhardt
Dec 26, 2025
2.0
I've been a loyal customer at this Subway for over 6 years now, and today is unfortunately going to be my last day eating at Subway (well at least this one). It's a shame cause the sub tasted normal and the guy who made my sub was chill.
But I brought in a $8.99 meal coupon on 12/26/25 that didn't expire until 1/9/26. And they REFUSED the coupon because I ordered a steak sub. I've been able to use a coupon with no issue, but they claimed their "system changed" and they don't allow coupons on steak subs. Nowhere on the coupon does it exclude any subs that this coupon shouldn't apply to. No signs anywhere, or no warning whatsoever to warn of this.
I begrudgingly paid full price for my sub. I typically only ever come here when I have a coupon (only way you can justify going to Subway nowadays). Subway quality overall has gone way down and prices have skyrocketed to the point where it's just not worth it anymore. And it's only going to get worse.
JW
Josef Weigelt
Dec 6, 2025
5.0
Good food and good service will work with you to get the sub you want even if they dont have it on the menu
AF
Alice Frank
Nov 7, 2025
1.0
Recently stopped in to this location. Clean, and the food was good. However the service was horrible. I happened to catch the name of one of the employees, Joe, who refused to toast our sandwiches on our order, claiming that the toaster oven was not working and had hit the counter in frustration (we watched as the other employee toasted several other sandwiches for customers after us) Additionally, when I asked to put banana peppers onto my sandwich, Joe audibly sighed and said that would take like 3-4 minutes and to just order something else. Good sandwich, its maker was just a bummer.
Subway is located at 827 S. Rochester Street, Unit No. 104, Mukwonago, WI 53149, USA.
What are the operating hours of Subway on weekdays?
Subway is open from 8:00 AM to 9:00 PM Monday through Friday.
Is Subway open on weekends and what are the hours?
Subway is open on Saturday and Sunday from 8:00 AM to 9:00 PM.
Does Subway offer breakfast, lunch, and dinner?
Yes, Subway serves breakfast, lunch, and dinner.
Can customers order delivery or pick up their order in-store at this Subway?
Yes, customers can choose in-store pickup or delivery services.
Does this Subway provide catering services?
Yes, catering services are available at this Subway location.
What is the phone number to contact Subway in Mukwonago?
You can contact Subway at +1 262-378-3024.
Where can I view the Subway menu and place an order online?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/11899-0/menu.
Are there any beauty salons near Subway on S. Rochester Street?
Yes, there are several nearby beauty salons including multiple locations of Cost Cutters and Modern Nails where customers can get haircuts or nail services before or after enjoying a meal at Subway.
What fitness centers are located near Subway for those interested in exercise and wellness?
Nearby fitness centers include Perfect Fit gym and yoga studio, as well as Be Student Center which offers gym and sports facilities, perfect for stopping by before or after dining at Subway.
Are there any other dining options near Subway in Mukwonago?
Yes, Chen's Kitchen, an Asian and Chinese buffet restaurant, is nearby, providing customers with alternative dining choices in the area.
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