Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
413 reviews
5 stars
174
4 stars
99
3 stars
44
2 stars
22
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and rude staff interactions.
Food Quality
While some customers enjoyed the food, many complained about cold items, incorrect orders, and unsatisfactory meal preparation.
Cleanliness
Several reviews highlighted dirty dining areas and unsanitary conditions, indicating a need for better maintenance.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items like blizzards and chicken strips.
MK
Mya Kuhlmann
Feb 25, 2026
1.0
I went through the drive thru and trying to decide are order the guy asked if we needed a minute. I said “yes” once we decided I said what food he said “hold on” I was confused cus there was no one in line or at the window and it was just me and sat there for 5 minutes or longer. he than said we could order. I pulled up to the window this girl at the window said I need to pull forward and I start to go, she started to yell “ur drink, ur drink, ur drink!” So I stoped and she responded “ that’s what I thought.” I was sooo in shock that she said that to me. And sooo mad Ik it’s hard to work at a fast food place cus I have but there was no right to say that to a customer.
BN
Breanna Nowack
Feb 11, 2026
1.0
TERRIBLE place. I doordash and its always an extreme wait, every single time. I’ll stand there for 15 minutes and the staff is looking directly at me without a “hello can I help you?” Or “have you been helped?” And besides that, the place is disgusting. Get rid of this place and replace with something WAY better. I will be declining any doordash orders that come through for this place.
SS
straswa
Feb 7, 2026
5.0
Haven't been to a Dairy Queen in many years, decided to visit tonight. I had the $7 chicken strips meal. The drive-thru attendant was very friendly and efficient, sadly I didn't catch his name. The food was really good, good price too. Thanks a lot for great visit. You all need raises, thanks DQ team.
RH
Rebecca Hunt
Jan 27, 2026
1.0
Food was cold!
AA
Ashley
Dec 5, 2025
1.0
Horrible service. Bought a cake for my daughter's 13th birthday. First the man didnt understand what i wanted written on the cake so was refusing. I asked for " I my Teen Era.." the writings looks like a kid did it and not in the color I asked for. When mentioned everyone stood there not knowing what to do. Wanted to return the cake for that reason, however just decided to scrape it off. Next time going to delafield vs supporting local.
It is located at 215 Bay View Rd, Mukwonago, WI 53149-1743, USA.
What are the operating hours of Dairy Queen Grill & Chill?
It is open daily from 10:30 AM to 9:30 PM.
Is Dairy Queen Grill & Chill open on holidays?
It is closed on November 27, 2025 and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru service available.
Are there facilities for families and children at Dairy Queen Grill & Chill?
Yes, the location is family-friendly, welcomes children, and offers booster seats and high chairs.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order online via their order website: https://www.dairyqueen.com/en-us/order/pickup/n/42169/
Does Dairy Queen Grill & Chill provide free WiFi to customers?
Yes, free WiFi is available for customers at this location.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Boneyard Pub & Grille for American pub fare, Shanahans Coffee House for coffee and cafe options, and Lococo’s Bake Shop for bakery treats.
Are there lodging options close to Dairy Queen Grill & Chill for visitors?
Yes, nearby lodging options include Baymont By Wyndham Mukwonago and Rodeway Inn, ideal for out-of-town guests.
Where can I get fuel or convenience items near Dairy Queen Grill & Chill?
You can find gas stations and convenience stores like Amoco and 5 STAR CITGO nearby for fuel and snacks.
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