Dairy Queen Grill & Chill

3.7
407 reviews
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Business Details

215 Bay View Rd, Mukwonago, WI
53149-1743, United States
(262) 363-9072
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
215 Bay View Rd, Mukwonago, WI
53149-1743, United States

Hours

Reviews

3.7
407 reviews
5 stars
173
4 stars
100
3 stars
44
2 stars
23
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and order inaccuracies, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food being poorly prepared, incorrect orders, and unsanitary conditions.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers expressing dissatisfaction with how they were treated.

Cleanliness

Many reviews highlighted dirty dining areas and restrooms, contributing to a negative overall impression of the establishment.

Positive Experiences

Despite the issues, some customers praised the quality of specific items like blizzards and burgers, as well as the friendliness of certain staff members.
  • EP
    Emily Patton
    Oct 22, 2025
    5.0
    This is our favorite Dairy Queen. The staff is always so kind, especially the sweet woman working the drive thru window tonight! We have never had an issue with our orders, everything is always made quick and delicious!
  • CC
    CAROL
    Aug 10, 2025
    1.0
    Fries were in small broken pieces and half the amount. Employee behind counter were taking their time waiting on the people to take their orders. 4 employees and most of the tables and floors were not cleaned. Definitely wouldn't use the dirty restrooms. Must need new management!!!
  • RS
    Robert Siegel
    Jul 29, 2025
    2.0
    15 minutes for chili dog easy on the chili and a cheeseburger. Way too long with no one in either drive through or counter. Hot dog smothered in chili. Appreciate our Culvers can’t stand our Dairy Queen.
  • DS
    Dave S
    Jul 27, 2025
    4.0
    If it wasnt for the malts, Id never spend my money there.
  • KS
    Kimberly Stoecker
    Jul 18, 2025
    1.0
    Ordered a cake for my grandma's 80th birthday celebration over a week ago. Ordered in- store with an associate after waiting over 10 minutes with no one in line in front of me, just people behind the counter only helping drive- thru customers. Went to pick it up for the party today, waited another 10 mins with no one in line to be acknowledged and was told after they went searching for my cake that they must have lost the order. Now I have a party to host and no cake! I asked for them to make it right and all they offered was to try and make it quickly and give me a 10% discount. WHAT?!! DO NOT ORDER CAKES HERE THEY WILL LOSE YOUR ORDER!!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.

Where is Dairy Queen Grill & Chill located?

It is located at 215 Bay View Rd, Mukwonago, WI 53149-1743, USA.