Arby's

3.8
870 reviews
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Business Details

122 Arrowhead Drive, Mukwonago, WI
53149, United States
(262) 264-6888
http://www.arbys.com/locations/us/wi/mukwonago/122-arrowhead-drive/store-8639
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
122 Arrowhead Drive, Mukwonago, WI
53149, United States

Hours

Reviews

3.8
870 reviews
5 stars
362
4 stars
242
3 stars
125
2 stars
50
1 star
91

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, overcooked, or stale items, leading to dissatisfaction.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported frequently.

Staff Attitude

While some customers praised the friendly and helpful staff, others experienced rude service and a lack of attentiveness.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which negatively impacted the overall dining experience.

Order Accuracy

There were multiple complaints about incorrect orders and issues with customization, indicating a lack of attention to detail.
  • LP
    Laneikwa Patterson
    Jan 3, 2026
    1.0
    This location is horribly pathetic, at least it is if you a person of color. I honestly can not believe every time I’ve come to this location I have had to wait longer than the vehicle ahead and the vehicles(plural) behind me. It’s simple sandwiches no chicken or anything like that. I am sitting in the drive-through right now pulling up to the curb while three other vehicles are pulled off behind me and I had to wait still.
  • CJ
    Caleb Jumbeck
    Dec 29, 2025
    5.0
    Loved the music in the background, the staff was great and nice to talk to, and as always, the food was delicious! 5/5 stars
  • PK
    PATRICIA KRAEMER
    Dec 16, 2025
    4.0
    Curly fries are kind of burnt and kind of spicy. I’ve never had them spicy before, but always beef and cheddar is the bomb.
  • VT
    Venus Tostevin
    Dec 9, 2025
    5.0
    The staff was wonderful. Working through the storm to make sure that weary travelers had nourishing energy options. Warm and welcoming 😊
  • ZW
    Zac W
    Dec 7, 2025
    5.0
    No issues at this Arby's, and the staff were great. Very funny, maybe talked too long, but entertaining none the less. The food tastes exactly like every other Arby's
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