Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Racine is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.7
739 reviews
5 stars
332
4 stars
154
3 stars
82
2 stars
50
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unacknowledged customers.
Food Quality
Customers frequently reported inconsistent food quality, including stale chips, undercooked rice, and skimpy portions.
Cleanliness
Several reviews mentioned unsanitary conditions, such as dirty tables and improper food handling practices.
Pricing Concerns
Many customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
Positive Experiences
Despite the negative feedback, some customers praised the food's taste and the friendliness of certain staff members.
RG
Ron Gerardo
4 days ago
2.0
Love the burritos and bowls but the inside is always dirty as hell!
AK
Annmarie Kickhaver
Feb 7, 2026
3.0
I absolutely love the steak burritos but I have to say... the meat is always cold, the brown rice is very very salty. The flavor is excellent but they need to slow down on the salt and warm their meat better. I will keep coming back to see if they improved because I do enjoy the taste. I hope they get the salt under control. Thanks for reading. I hope your experience is a little better than mine
LB
Leona Brumby
Jan 31, 2026
1.0
Walked in the young lady greeted us with a smile and took our order. Then got to the topping station and it was absolutely filthy. The lady who rings up the orders came over to clean it while the guy was changing out containers that he tossed literally to the back then turned around with a horrible attitude. He was sloppy throwing the toppings on I just could not believe it. Then the cashier bagged my order and forgot my chips. Need to say I will not be going back. Very disappointed Chipotle!
SO
Sash Obradovic
Dec 24, 2025
5.0
Love the chicken burritos.
SF
Siddiqui Faiz
Dec 20, 2025
1.0
After 8pm they don't see the customer just want to go home disappointed with all staff