McDonald's

2.8
597 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1301 Perimeter Rd, Mount Horeb, WI
53572, United States

Hours

Reviews

2.8
597 reviews
5 stars
141
4 stars
86
3 stars
85
2 stars
65
1 star
220

What are people saying?

AI-generated from recent customer reviews

Staff Issues

Numerous reviews highlighted rude and unhelpful staff, with complaints about language barriers and poor customer service.

Food Quality

Many customers reported cold, undercooked, or stale food, with several mentioning issues with incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables, floors, and bathrooms noted by multiple reviewers.

Service Speed

Customers consistently experienced long wait times for their orders, even when the restaurant was not busy.
  • BF
    Bailey Farrell
    Jan 4, 2026
    1.0
    I wish I could give no stars… they rush you through the drive through so you can’t even look and see what you ordered. Legit gave me a cheeseburger with nothing on it. The chicken tasted like it had been sitting out all day. Horrible food, horrible service.
  • AA
    Adeline Ainsworth
    Dec 26, 2025
    4.0
    I loved the food it was very good. The staff were so nice and asked if everything was going good best MC Donalds ive been to in a while
  • IZ
    i Z
    Dec 16, 2025
    1.0
    Awful staff. They are rude I ordered hot chocolate and they told me they were cleaning the machine and I was respectful and let them change it to just regular medium cups mind you not getting the difference in money back from the hot chocolates to fountain drinks and left at that. but then after asking for some ranch to settle some of the money difference. a lady started being rude toward me and my gf and swearing at us and didn't work with us to settle it. On top of everything they didn't offer a refund for the money they owed me. This place need new management and new staff. AND SOGGY COLD UNDERCOOKED AH FRIES.
  • AH
    Alaya Hummel
    Nov 26, 2025
    2.0
    Cold and floppy fries. The workers behind the counter ignored everyone that needed assistance at the counter. Our food was barely warm and not fresh.
  • ME
    May Erry
    Nov 22, 2025
    4.0
    The place was clean and they got my order correct but instead of bringing it to our table it sat at the counter. The kiosk didn’t print a receipt so we relied on our table tent for the order to come.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 1301 Perimeter Rd, Mount Horeb, WI?

McDonald's in Mount Horeb is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery service every day from 5:00 AM to 11:00 PM.