McDonald's

2.8
591 reviews
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Business Details

1301 Perimeter Rd, Mount Horeb, WI
53572, United States
(608) 437-5087
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1301 Perimeter Rd, Mount Horeb, WI
53572, United States

Hours

Reviews

2.8
591 reviews
5 stars
139
4 stars
85
3 stars
84
2 stars
64
1 star
219

What are people saying?

AI-generated from recent customer reviews

Staff Issues

Many customers reported unprofessional and rude behavior from staff, including language barriers and poor communication.

Food Quality

Numerous reviews mentioned cold, stale, or improperly prepared food, leading to dissatisfaction with the meals.

Cleanliness

The restaurant was frequently described as dirty, with filthy tables and bathrooms, contributing to a negative dining experience.

Service Speed

Customers experienced long wait times for their orders, even when the restaurant was not busy, indicating issues with staffing and efficiency.

Management Problems

Several reviews highlighted poor management practices, including lack of support for staff and inadequate responses to customer complaints.
  • ME
    May Erry
    2 days ago
    4.0
    The place was clean and they got my order correct but instead of bringing it to our table it sat at the counter. The kiosk didn’t print a receipt so we relied on our table tent for the order to come.
  • MC
    Maggie Collier
    Oct 29, 2025
    1.0
    The staff couldn't understand me and they forgot half my order for my kids and gave me the wrong item. I ordered a shake because of being gluten free and they gave me one with cookies in it. Now I can't eat it. the Staff didnt apologies for the misunderstanding standing and started swearing and complaining about me after i tried to get what was missing. It also doesn't help that no one is at the resister to help and you have to use the kiask.
  • RM
    Randy Merida
    Oct 1, 2025
    1.0
    In 3 visit over 3 weeks had multiple items from each order missing. Never going to this location again.
  • AJ
    Aundria J
    Sep 23, 2025
    1.0
    Nothing like having my sons apple juice thrown at me by an employee because they were mad that I came inside because THEY forgot my sons juice after I sat in the drive thru for 30min for a HAPPY MEAL AND A MCDOUBLE. Then me calling the manager and her not even understanding why I’m mad because she doesn’t speak a single word of English 🤦🏻‍♀️
  • JS
    Jen S
    Aug 30, 2025
    1.0
    90% of tables were filthy! Chicken nuggets had a weird taste. Bathroom only has one stall. There were boys about 12- 13 years old running around inside the dining room climbing on the benches at other tables. Would never stop at this location again. Filet of Fish upset my stomach.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 1301 Perimeter Rd, Mount Horeb, WI?

McDonald's in Mount Horeb is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery service every day from 5:00 AM to 11:00 PM.