Dunkin'

Reviews

• RH

  Rumi Hedke

  Dec 27, 2025
  1.0
  Ordered in advance waited an extra 20 minutes when I got there while the employees messed around behind the counter. Very unprofessional for my first visit just moving into town here
• JC

  Jadon Cleary

  Dec 14, 2025
  5.0
  Great place to eat or get a quick drink / food through the drive-thru.
• HP

  Heidi Phillipson

  Dec 6, 2025
  1.0
  Hard to even give 1 star for my past experiences here. I kept trying to give the benefit of the doubt but today was the last straw. In my order the hasbrowns were still frozen, I went back and received over-microwaved hashbrowns you couldnt even chew if you wanted. Then,I called to speak to the manager after my first sentence, I couldn't hardly get a word in edgewise, that "its not their fault the oven must be glitching" and Icould come back for a refund, I proceeded to tell her about the sandwich also being cold , with a soggy bottom to which I was interrupted - "you only told me about the hashbrowns, now your saying the sandwich wasnt good enough" To which i explained if I hadnt been interrupted, I could have explained the whole situation right away. The reply, "I cant stay on the phone with you, you can get a refund for the hashbrowns and the bagel.....??? Or a $5 credit". I never did order a bagel, but having spent $14 and this would be my third trip, thats all the Customer Service they are willing to offer....really?
• RJ

  RoseMarie Johnson

  Dec 3, 2025
  1.0
  Hello. I have been to the Dunkin Donuts in Monroe a few mornings as of lately. The Customer Service is extremely POOR and the Staff is very RUDE, From Associates, to the Management. They stand around an Talk, and play on their Phones, along with some Hygiene issues. Many should not even be in Customer Service, the Store is also always very Dirty, and No Donuts stocked in the AM Hours.
• HH

  Harmony Hamilton

  Nov 22, 2025
  2.0
  Me and my boyfriend went there for a morning coffee date they were so backed up when we finally got to order they were so rude we have asked for no whip and when we got our drinks they had whip cream on it so we said we asked for no whip so they went do get a lady and she was so rude she told us next time what we should order if we did not want whip cream. THEY SCOOPED THE WHIP CREAM OUT OF OUR COFFEE didn't clean it off the cup its actually so disgusting

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