Taco Bell

3.3
1208 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 100 E Broadway in Monona. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
100 E Broadway, Monona, WI
53716, United States

Hours

Reviews

3.3
1,208 reviews
5 stars
412
4 stars
210
3 stars
183
2 stars
113
1 star
290

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative customer experience.

Order Accuracy

A significant number of customers reported incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Food Quality

While some customers praised the food, many others described it as poorly prepared or unsatisfactory, with complaints about the presentation and freshness.

Management Issues

Several reviews pointed to poor management practices, including rude interactions and lack of support for staff, contributing to a negative atmosphere.

Positive Staff Interactions

Despite the overall negative feedback, some customers noted exceptional service from specific employees, highlighting their friendliness and helpfulness.
  • AD
    Adeline Dolgner
    1 day ago
    1.0
    I had a very disappointing experience at this Taco Bell. While ordering in the drive-thru, this lady (manager) rushed me and did not allow me time to finish choosing a drink. When I asked for a moment, she instead gave me the total and told me to pull forward before my order was complete. At the window, we politely asked if a drink could be added and were told “we don’t do that,” followed by her repeatedly saying, “Are y’all gonna take the order or just sit there and stare.” The tone and wording were extremely rude and unprofessional. Because of how we were treated, we chose not to order. Fast-paced environment or not, customers deserve basic respect.
  • NK
    nathan knobbe
    2 days ago
    5.0
    Super helpful staff just had to wait for my food just little bit but they gave me a free drink and apologize so super nice and super convenient that they're open at 3:00 a.m.
  • RV
    Rosa V
    Dec 27, 2025
    1.0
    Went last night, employee in drive thru was rude, ive worked in fast food for years before and understand how stressful it is sometimes but last night interaction was unacceptable, there was only one other car in the drive thru with us, unless there was a big rush before I would understand but it was ridiculous the attitude and response he was giving was unacceptable, hope they do better.
  • PL
    Phillip Lee
    Dec 18, 2025
    1.0
    Waited in drive thru line for lunch rush for 20 mins. Placed the order for 3 meals. Pull up to pay and was told one meal is not available so I ask to replace the order and they told me sorry and that I have to get back in line that’s even longer than when I pulled up. Didn’t offer a solution and just closed the window on me.
  • JR
    Jory Roberts
    Dec 17, 2025
    1.0
    This location needs to be closed…. Not entirely sure why the employees at this location are so rude? Maybe they need a pay increase, or maybe less hours. What I am however sure about, is that the last 4 times I have been through your Drive through, my order was made incorrectly, (had tomato on things we requested them to be removed from, no sour cream on menu items that have it. Almost no meat or cheese in our tacos etc! If having a bag shoved out a window at you or having your order messed up isn’t bad enough, let’s talk about the fact that I now have to schedule a dentist appointment tomorrow because I busted a tooth on the stores rock hard chalupa! THEN, When called and asked if we could get a refund, we were screamed Don’t eat at this location.

Frequently Asked Questions About Taco Bell

What are the operating hours of the drive-through at Taco Bell Monona?

The drive-through is open daily from 7:00 AM to 3:00 AM.

Where is Taco Bell located in Monona, WI?

Taco Bell is located at 100 E Broadway, Monona, WI 53716, USA.