Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 100 E Broadway in Monona. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported rude and unprofessional behavior from staff, particularly managers, leading to negative experiences.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Food Quality
While some customers praised the food, many others complained about poorly prepared items and inconsistent quality.
Positive Staff Interactions
Despite the negative feedback, several reviews mentioned friendly and helpful staff members who provided excellent service.
Long Wait Times
Multiple customers experienced long wait times in the drive-thru and for food preparation, contributing to dissatisfaction.
JD
jesse deming
Jan 28, 2026
1.0
Hour wait time in the drive through just to be told to pull around and watch them ask every other car if its there order only for them to finally give it to me and have a missing item to then walk inside and be ignored for 10 minutes is crazy and to see the shift manager hand out 6 free tacos tickets to everyone else but me is crazier Whitney way taco bell or nothing else
BB
Beachwalker22
Jan 28, 2026
1.0
I must have had the same manager as the last 0ne star review-called to see if I could get a wrong order repaced-clearly not what i ordered. Female manager argued non-stop not letting me talk and stated "you're not giving me enough information" and proceeded to hang up on me. Went to get my order corrected and would not listen to anything I had to say-rudest manager I have ever met ANYWHERE! Acknowledged order was wrong and remade item. WILL NOT RETURN TO THIS TACO BELL
CC
catey cliff
Jan 27, 2026
5.0
This is my favorite Taco Bell location - staff always seem to be in a good mood, food is top notch, portions are never skimpy. Much better than most Taco Bell’s I’ve experienced… keep up the great work guys! 🌮🪅🎉
JF
Jessica Fess
Jan 22, 2026
5.0
I had a great experience at the Taco Bell in Monona last night! The person answering the drive through was cheerful, polite, quick and accurate. The staff got my order exactly right and quickly and the manager at the pay station was super kind and allowed me to keep my coupon from a previous mistake.
Fabulous experience!
AD
Adeline Dolgner
Jan 11, 2026
1.0
I had a very disappointing experience at this Taco Bell. While ordering in the drive-thru, this lady (manager) rushed me and did not allow me time to finish choosing a drink. When I asked for a moment, she instead gave me the total and told me to pull forward before my order was complete.
At the window, we politely asked if a drink could be added and were told “we don’t do that,” followed by her repeatedly saying, “Are y’all gonna take the order or just sit there and stare.” The tone and wording were extremely rude and unprofessional.
Because of how we were treated, we chose not to order. Fast-paced environment or not, customers deserve basic respect.
What are the operating hours of the drive-through at Taco Bell Monona?
The drive-through is open daily from 7:00 AM to 3:00 AM.
Where is Taco Bell located in Monona, WI?
Taco Bell is located at 100 E Broadway, Monona, WI 53716, USA.
Which payment methods are accepted at Taco Bell Monona?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order Taco Bell food online for pickup or delivery?
Yes, you can order ahead online or on the mobile app for pickup or get your order delivered.
Does Taco Bell Monona serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, dinner, and also offers late-night food.
Does Taco Bell Monona accommodate vegetarian customers?
Yes, the restaurant offers vegetarian options.
Is there a drive-through service available at Taco Bell Monona?
Yes, the location has a drive-through service.
Are there nearby coffee shops if I want to grab a drink before or after Taco Bell?
Yes, Peet's Coffee & Tea and Starbucks are nearby coffee shops you might enjoy.
What other food options are available near Taco Bell Monona?
Nearby you can find Jimmy John's, Quiznos, Buffalo Wild Wings, Papa Johns Pizza, Noodles & Company, and Milio's Sandwiches for diverse dining choices.
Are there any convenient services near Taco Bell Monona for shipping or mobile needs?
Yes, The UPS Store offers shipping and printing services nearby, and Victra — Verizon Authorized Retailer and Verizon provide mobile phone and accessory services close to Taco Bell.
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