McDonald's

Reviews

• CK

  Chris Krumwied

  6 days ago
  2.0
  Just left the drive thru. Very busy. The workers were nice. Ordered 2 $6 McDouble meals. One for me, one for my wife. Get home to find no fries and no sauce. Not the end of the world, just frustrating when you pay for something and don’t receive it. Oh well. Can’t act like I won’t be back lol.
• TT

  T

  Nov 12, 2025
  1.0
  Dude at the counter got mad at me for asking for a cup and spoon after he forgot to give me one for my Diet Coke and McFlurry smh. Just very rude and disrespectful.
• RC

  Randall Carter

  Nov 1, 2025
  1.0
  What happened to our McDonnies? This place is quite the run down dump. Disgrace to the Monona neighborhood. Sorry, not sorry. It's not worth the air pollution for the neighborhood to have an unfriendly, unwelcoming fast food restaurant. Broken monitors, empty display cases, dirty tables...yikes.
• MI

  Mitchell Iranmanesh

  Oct 26, 2025
  1.0
  I stood at the front counter and got ignored for five minutes then I asked for the Wi-Fi password and then I got ignored for another 10 minutes and then I overheard the manager say there's no Wi-Fi here and then they still didn't come over even just to tell me that.
• AP

  Adria Payne

  Oct 17, 2025
  1.0
  The experience I just had at McDonald's Monona Drive was horrible. And it was backed by their poor management. First of all they gave me cold food and didn't even complete my order. I ordered two 10-piece nugget meals mediums with drinks They didn't even send me the second fry I had to drive back to the store to get it. On top of both of them being cold they offered nothing for compensating for me have to drive back not a cookie and extra fry nothing and so when I got the manager to ask him if they could compensate for me having to come back to get my completed order He told me corporate doesn't allow that and I said even if you guys make mistakes and he said yep you'll have to take it up with the GM who's only here in the mornings and I said wow what if you have mistakes that happen in the evening and he said that's just how it is and it was such a poor response I will never ever ever go back to McDonald's on Monona Drive I made a mistake for suggesting that location to begin with I promise you I will never go back What poor customer service.

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