Jimmy John's

3.4
173 reviews

About

Sandwich Restaurant

Location

Jimmy John's
6508 Monona Dr, Monona, WI
53716, United States

Hours

Reviews

3.4
173 reviews
5 stars
69
4 stars
29
3 stars
18
2 stars
14
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some customers praised friendly staff while others reported rudeness and long wait times.

Food Consistency

Inconsistent quality of food; several customers noted issues with sandwich filling and freshness.

Delivery Issues

Frequent complaints about slow delivery times and incorrect orders, with some customers expressing frustration over the reliability of the service.

Cleanliness

Concerns raised about cleanliness in the store, including unsanitary conditions and unkempt dining areas.
  • LD
    Linda Duckert
    Dec 15, 2025
    5.0
    Placed large order for company lunch: service was exceptional and absolutely perfect! On time, friendly, convenient! Highly recommend! Thank you for making the large order fast and easy!
  • JW
    Jason White
    Nov 24, 2025
    1.0
    7:45 pm Mon., 11/24. Ordered a sandwich. The employee grabbed something from behind him that was already prepared. He unwrapped it and began disecting portions of it to make my sandwich. I called him out on it. He grabbed new bread, but at that point I had no idea what I was being served. Very stupid and obviously trying to compensate for a mistake instead of owning it. Disgusted, confused, I threw the sandwich out and went elsewhere. I will not be returning to that location anytime soon. Jimmy John's is typically much better than that.
  • CO
    Christine Olson
    Oct 15, 2025
    3.0
    Order here often and love JJ's, as of late though the subs seem to have less and less filling. Last week I asked for extra lettuce just to fill the sub. Not sure what's going on but if I wanted just bread I'd buy the day old loaves and eat them.
  • SF
    Sam F
    Oct 5, 2025
    1.0
    Hairs in food. Always closed due to staffing issues.
  • MM
    Mariann McDonald
    Aug 28, 2025
    1.0
    Bread is dry today. Not reminiscent of the usual jimmy johns