Buffalo Wild Wings

Reviews

• JP

  Jim Parkinson

  Nov 8, 2025
  1.0
  The poorest service in Madison.
• IG

  Iris Garcia

  Nov 6, 2025
  1.0
  The food was mid. We ordered the new appetizer the Buffalo Dip, those chips were absolutely horrible. They were so salty. Than our drinks took forever to get served. We got our drinks at separate times, the worst thing of it all. A 6 top came in after us and they received there drinks way before us. Than one of the margaritas we ordered was absolutely horrible. We asked to get made a different drink and when we got our bill they said they couldn't refund the money because they made the drink. We took one sip. It's been a long time since I've been to Buffalo Wild wing, I can tell you right now I won't be back again for a long time.
• KN

  Keith Norris

  Nov 3, 2025
  1.0
  Service was pitiful, server took forever did not even bring water to the table My wife ordered queso with chili in it it came to the table like liquid I had what I normally have at a different location which was the chicken queso dip it was pitiful the amount was less it came to the table with a sticker on it said very hot That's because it was overcooked The cheese was burnt it seems that all they were interested in was did you want a liquor drink or beer it was horrible horrible service we left early and will never return to the location in monona Wisconsin I recommend you stay away from this location the service is pitiful do try the location on Verona Road in Fitchburg outstanding service the food is made exactly how you want it not overcooked and burnt like it was at the monola location My wife sent back the first order and we felt because we sent the food back because it was very liquefied queso dip they replaced the order she asked for boneless chicken wings they were super overcooked and crunchy could not even eat them The chips that came with the order were unsalted they were plain I asked the manager and she said we have salt on the table unlike the Verona location like I mentioned everything was perfect The corn chips came out warm and already salted and everything was correct with a friendly smile and we left a very nice tip at that location on Verona Road I hate to say it but the monona location we got up and left with no tip and that is unlike my wife and I we were just that disappointed please stay away from that location in monona Wisconsin
• AA

  Amanda

  Nov 1, 2025
  1.0
  Worst service, ever. She was nice but clearly not trained properly. There were 7’of us…ALL of our food came out cold. Like, cold cold. There were only 3 tables in there. There were 6 dirty tables and not one was even touched the entire time we were there. What a joke.
• CW

  CD Whitehorse

  Oct 9, 2025
  5.0
  I went to the Monona Wisconsin location at 11:45 p.m.. the staff took my order, no problem. I have never ordered wings to go before. I assumed the sauces would come in cups for dipping. (Easier for transport). I don't like dipping My wings, but I understand if they came in cups to make it easier. 10 minutes later I received my food and went home to eat it. To my surprise not only were the wings bathed in the sauces, they were separated by the three different sauces that I ordered! The hot items were with the hot items, the cold items were with the cold items. This staff member was probably just trying to make his last customer of the day happy and assuming it was a simple transaction. (I did NOT feel rushed by the way) His willingness to accept my order right before closing, and an awesome experience with the to go order made a big impression. As I said before, I've never ordered wings to Go. I also have not been to a Buffalo wild wings and at least 10 years. This experience will definitely cause me to come back for dine-in experience with friends.

Frequently Asked Questions About Buffalo Wild Wings