Numerous reviews highlighted poor customer service, including rude staff and disrespectful behavior from employees.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food preparation mistakes.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, raising concerns about hygiene.
Wait Times
Customers frequently noted long wait times in the drive-thru and for food preparation, contributing to dissatisfaction.
RT
Ryan Tackett
Jan 28, 2026
5.0
Everything was hit n ready fast
ZK
Zoran K
Jan 27, 2026
1.0
Gross food gross service
NS
Nixie Schultz
Jan 13, 2026
1.0
Cold food and they dont listen/dont give you what you order
BB
Brady
Jan 5, 2026
1.0
Never been there
MB
Myra Bustos
Jan 5, 2026
1.0
I often come to this location for lunch as I work down the street.
Today, I forgot to order one of my items plain and I didn’t realize until I got my complete order. As I went back to the cashier, I apologized stating I forgot to order one of my items plain and had no problem repaying. As I was speaking to the cashier, an African American female with red in her hair who was working in the kitchen started to get very disrespectful towards me and was also using profanity against me. Again, I told the cashier I had no problem repaying for my order as while the African American female who was disrespecting me.. all the cashier had to say was “I don’t know I’m only on register”. None of the other employees said anything while I was getting cussed out over a plain sandwich. The manager was not present at the time of the altercation, but once she did arrive she quickly found me to apologize on behalf of the disrespectful employee and did inform me that my next meal would be complementary which is very nice but I don’t think I will be returning. If that is how that one specific employee talks and treats customers, she needs to be fired immediately.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's at 580 W. Layton Avenue, Milwaukee?
The drive-through is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Milwaukee, WI location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What meal options are available at Wendy's on Layton Avenue?
They serve breakfast, lunch, and dinner, offering a variety of menu items available for dine-in, drive-thru, or delivery.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery where available and takeout service. You can order through their app or at order.wendys.com.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the 6th And Layton Wendy's?
You can contact the location directly at (414) 747-4679, use their customer care Live Chat on the contact page, call 888-624-8140, or complete the Wendy's Customer Satisfaction Survey.
Are there any nearby restaurants to Wendy's at 580 W. Layton Avenue?
Yes, nearby you'll find Cousins Subs, Domino's Pizza, Koi Japanese, Oakland Gyros, Starbucks, Culver's, Beer Belly's Milwaukee, Who's on Layton, QDOBA Mexican Eats, and more, offering various dining options before or after your visit to Wendy's.
Is there public transportation near Wendy's to help me get there?
Yes, Route 80 is a transportation service nearby that can assist in planning your visit to Wendy's at 580 W. Layton Avenue.
What nearby places could I visit for beauty or wellness around Wendy's?
Close to Wendy's are Nail Spa for nail and beauty services, and Milwaukee Vape & Smoke if you're interested in tobacco and e-cigarette shops.
Does this Wendy's location have a drive-thru and is it open late?
Yes, there is a drive-thru at this Wendy's. It operates from 6:30 AM to 1:00 AM on most days and until 2:00 AM on Fridays and Saturdays, providing late-night service.
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