Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback indicates a mix of positive and negative experiences with customer service, with some praising staff for being helpful and others reporting rudeness and poor handling of issues.
Wait Times
Many customers expressed frustration with long wait times, particularly in the drive-thru, with some noting that service was slow even when the restaurant was not busy.
Cleanliness
Numerous reviews highlighted concerns about cleanliness, including dirty dining areas and bathrooms, which detracted from the overall experience.
Food Quality
While some customers enjoyed the food, there were complaints about cold items and incorrect orders, indicating inconsistency in food preparation.
DW
Demone White
Dec 6, 2025
1.0
Worst time management in the world I stood in line for 1 hour for a chicken sandwich biggie bag I never stood this long and I will not be coming back after they give me attitude after I asked for money back I hate it here not recommending anyone order from here when it’s busy they have bad customer service
CP
cristina Perez
Nov 17, 2025
2.0
I wish they employees would do better and clean up everything it's just dirty they need to do better
BM
Bennie Matthews
Oct 19, 2025
5.0
A Must Visit
TH
TB Hill
Sep 11, 2025
5.0
The workers are awesome
Tonight I had payment issues and they helped me figure out how to set the app up for payment
They were patient and kind and I couldn't thank them more for the how they handled the situation
Awesome service
SS
Scott Smith
Jul 28, 2025
1.0
Waited for 5 minutes no one acknowledged that I was waiting in line. One worker came up then was told to make a drink. Poor customer service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 2725 W. Capitol still open?
Yes! This Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
Does the Wendy's at 2725 W. Capitol serve breakfast?
Yes, this location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options does Wendy's at 2725 W. Capitol accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I order food from this Wendy's location?
You can order through the Wendy's mobile app or online at order.wendys.com and select the Milwaukee, WI location.
Does this Wendy's offer delivery and drive-thru options?
Yes, it offers delivery, drive-thru, takeout, and dine-in services.
Where can I provide feedback or contact this Wendy's?
You can call (414) 873-4835 directly, visit the Wendy's Contact page online, use live chat, or fill out the Wendy’s Customer Satisfaction Survey with your receipt information.
What are some nearby points of interest around Wendy's at 2725 W. Capitol?
Nearby places include Capitol Big Load Laundry laundromat, Athena Bitcoin ATM, McDonald's restaurant, Mobil gas station, and Little Crawlers Daycare.
How can nearby McDonald's and Popeyes Louisiana Kitchen help me choose where to eat?
If you prefer other fast food options close by, McDonald's and Popeyes Louisiana Kitchen offer burgers and chicken respectively, giving you convenient alternatives near Wendy's.
Are there any nearby services to visit before or after dining at Wendy's?
Yes, you can visit Capitol Big Load Laundry for laundry needs, or stop by the Mobil gas station for fuel, both located near Wendy's for your convenience.