Wendy's

3.4
1137 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11201 W Silver Spring Dr, Milwaukee, WI
53225, United States

Hours

Reviews

3.4
1,137 reviews
5 stars
371
4 stars
245
3 stars
232
2 stars
84
1 star
205

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold or stale food, including fries and burgers, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during busy hours.

Cleanliness

Some customers noted cleanliness issues, particularly in food preparation and dining areas.

Service Speed

Several reviews mentioned long wait times in the drive-thru and for food orders, contributing to a negative experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
  • DC
    Danielle Combs
    5 days ago
    2.0
    Breakfast nasty warm up sandwiches nothing is fresh! Cashier dump all sauce ketchup creamer you name it on top of my food with old potato wedges. Had go back re order fresh wedges. Cashier was upset with nasty attitude do yourself favor check your food!
  • KK
    Kay
    Jan 4, 2026
    1.0
    Order was WRONG for one. I asked for one thing and got a whole meal. Then I had weave hair in my fries. Wouldn’t recommend this location. And service was poor I was never told my total and I didn’t receive a receipt. She wasn’t even listening to my order I asked for a burger and she asked what I wanted for sauce and drink.
  • PL
    Paul Lee
    Jan 3, 2026
    3.0
    Only a few people in at the time, and just did a long drive so we wanted something to eat. Not use to the interaction of the workers with each other, but it was good with us, however, the food really wasn't worth what I paid for it. Fries were cold and the container wasn't filled up like a normal serving of them, and the BaconNator looked more like a "Son of the BaconNator" and that was honestly very disappointing. Just really wish it was better.
  • KK
    KxngZay
    Dec 11, 2025
    1.0
    Fries aren’t hot and taste like they’ve been left out for an hour
  • GG
    GachaGamer921
    Nov 26, 2025
    2.0
    I’m a big Wendy’s fan when it comes to their food, but this location had issues, especially with the food—note after one day from eating from this Wendy’s, I wake up with a mucus-filled sore throat and snotty nose, including my little brother. I believe the food wasn’t properly sanitized when preparing for my family, plus, my mom had to go back to get her chicken sandwich redone because it was stale and hard for her to eat—did they even try?! Absolutely unbelievable. Please, Silver Spring Wendy’s, Managers should keep track on your employees, even while prepping for customers to prevent them from getting sick or food poisoned. This should be common for every restaurant!

Frequently Asked Questions About Wendy's

Is Silver Springs Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Milwaukee?

The drive-thru at Wendy's in Milwaukee is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 2:00 AM on Friday and Saturday.