Wendy's

3.4
1128 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11201 W Silver Spring Dr, Milwaukee, WI
53225, United States

Hours

Reviews

3.4
1,128 reviews
5 stars
368
4 stars
245
3 stars
231
2 stars
82
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Temperature

Many reviews mentioned receiving cold or improperly cooked food, with some customers expressing disappointment in food quality.

Wait Times

Customers frequently complained about long wait times in both the drive-thru and lobby, with some stating they waited over 30 minutes.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items, contributing to dissatisfaction.

Cleanliness

There were multiple mentions of unsanitary conditions, including dirty floors and poor food handling practices.
  • DS
    Deyonto Southern
    Nov 11, 2025
    1.0
    Close this place disrespectful employee's
  • RR
    Reflection
    Oct 10, 2025
    3.0
    Drive thru speaker is incomprehensible
  • JT
    Jason T
    Sep 26, 2025
    1.0
    I arrived to pick up a customer’s DoorDash order and parked my car, trying the lobby, as the app instructed me. The first door that I attempted to open was unlocked, so I went in and waited at the counter. Since the lobby wasn’t supposed to be open, no one checked up front, which makes sense. It took me a while to get the attention of an employee, and when I finally did, he stared at me as if I had picked the lock. He then stated that he didn’t know how I was there because the door was locked. By this time, I was already past the time in which I was supposed to have grabbed the customer’s food. I asked if the employee would like me to go through the drive-through instead, to which he said he would. Since the customer had placed the order long before, I pulled up behind the vehicle that was at the pick-up window. Since the driver Behind me, he just ordered, I had no reason to think that I was somehow forcing him or her to wait any longer. But I got to the window, the staff told me that I had skipped in line and refused to give me the Customer’s order until I drove around the building and got in line again. This caused me, and more importantly, the customer, to have to wait another 20 minutes. Just an unfortunate and disappointing experience.
  • EH
    Erin Haapakoski
    Sep 7, 2025
    4.0
    Burger was hot, fries were cold
  • CJ
    Chrishaya Johnson
    Aug 30, 2025
    1.0
    Hi, I forgot to post this. These young ladies are very disrespectful mean nasty and they claim that on. June 29 at 12:40 AM that it was closed, but they were still making food. They were still taking orders. They sat there laughing in my face. I even recorded them.

Frequently Asked Questions About Wendy's

Is Silver Springs Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.