Wendy's

3.5
1316 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6225 W. Capitol, Milwaukee, WI
53216, United States

Hours

Reviews

3.5
1,316 reviews
5 stars
451
4 stars
268
3 stars
276
2 stars
112
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Food Quality

Many customers reported issues with food quality, including cold meals, incorrect orders, and unsatisfactory preparation.

Wait Times

Long wait times were frequently mentioned, both in drive-thru and in-store, leading to customer frustration.

Cleanliness

Several reviews pointed out cleanliness issues, particularly in the bathrooms and dining area.

Staff Attitude

Staff attitudes were criticized, with reports of unfriendly behavior and lack of professionalism.
  • SD
    Sequoia Dyson
    Oct 14, 2025
    1.0
    I order from this location for a door dash order. The first dasher ended up leaving because of how long they took. The rest of this issue is really with door dash but too be honest. People need to do their jobs better. If you don't like fast food don't work in fast food. Simple.
  • JS
    Juan SalazR
    Oct 13, 2025
    5.0
    Épico
  • RG
    RavaDo Games
    Sep 13, 2025
    1.0
    The people who are attending do not know how to serve the customer, they respond in a rude way, I do not recommend coming to this location
  • MR
    MONEY FIRST RECORDS
    Sep 1, 2025
    1.0
    Worst Wendy’s I ever been to….especially when they don’t wear gloves even the manager doesn’t enforce them to use gloves and that is a must when you are dealing with food!
  • SL
    Shevelle Lee
    Aug 16, 2025
    2.0
    The price and size for an Oreo frosty is outrageous.

Frequently Asked Questions About Wendy's

Is 63rd And Capitol Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.