Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,199 reviews
5 stars
335
4 stars
247
3 stars
246
2 stars
113
1 star
258
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru and for food orders, with some experiencing waits of over 30 minutes.
Food Quality
There were numerous complaints about food quality, including cold, stale, or improperly cooked items, with some customers reporting food poisoning.
Customer Service
Customer service was inconsistent, with many reviews highlighting rude or unprofessional staff, while a few noted friendly and helpful employees.
Cleanliness
Several customers mentioned unsanitary conditions in the restaurant, including dirty soda machines and unclean dining areas.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or wrong sauces, leading to frustration and dissatisfaction.
- BMBennie MatthewsNov 3, 20255.0Best Wendy's in Milwaukee
- JBJydaryia BowersSep 26, 20251.0Got my ice cream size wrong
- DCDevon CottonSep 18, 20253.0Team member was nice and friendly.. There was a little wait on the food but it was hot and correct
- ASAslam ShaikSep 15, 20251.0Lady responded on drive through that she needs a minute and didn’t respond for 5 minutes. After calling again , she did the same
- JPJesse PetersonSep 9, 20251.0Came inside to order because the drive thru always messes up. Ordered my meals and some saucy nuggets. Was told by the girl at the counter that they don't have the saucy nuggets.I looked right at the menu and then the sauce bottles full of the sauce used for the nuggets. I asked her again and she rolled her eyes and said they don't have those. Didn't want confrontation so I just said ok. The inside of the place was absolutely disgusting. The soda machine hasn't been cleaned in several days, I know because I work with that same machine at my job. It was also missing several flavor cartridges. Once I got my food I had about 10 fries in my container. Horrible all around. Seems like, looking at reviews, ownership could care less. They respond to zero complaints. What a joke of an establishment.
Frequently Asked Questions About Wendy's
Is East Capitol Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Milwaukee, WI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Milwaukee, WI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (414) 962-6759.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does East Capitol Wendy’s serve breakfast?
Yes, this Wendy’s location in Milwaukee, WI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 627 E. Capitol Drive in Milwaukee currently open?
Yes, the Wendy's at 627 E. Capitol Drive is open and committed to serving customers every day with quality food.
What are the drive-thru hours at this Wendy's location?
Drive-thru is open Monday through Thursday from 6:30 AM to 1:00 AM, Friday and Saturday until 2:00 AM, and Sunday until midnight.
Does this Wendy's serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the App Store.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact them directly at (414) 962-6759 or reach out to Wendy's Customer Care via their website or customer satisfaction survey.
Are there delivery options available at this Wendy's?
Yes, Wendy's offers delivery where available; check the app or order.wendys.com to see if delivery is offered in your area.
What nearby places can I visit before or after dining at Wendy's on E. Capitol Drive?
Nearby places include Piggly Wiggly for groceries, Planet Fitness for a workout, and the Town Bank for banking needs, making it convenient for customers to run errands along with a meal.
Is public transportation accessible near this Wendy's location?
While specific transit stations aren't listed, the presence of nearby landmarks such as TMJ4 News and U-Haul Moving & Storage suggests this is a well-trafficked area accessible by local transportation, aiding customers in finding the restaurant.
What other fast food options are nearby Wendy's at 627 E. Capitol Drive?
Burger King is located nearby if you're seeking alternative fast food choices near Wendy's in Milwaukee.