Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
996 reviews
5 stars
282
4 stars
174
3 stars
182
2 stars
105
1 star
253
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Customer Service
Many reviews highlighted poor customer service, with instances of rude staff and unprofessional behavior noted.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items, including undercooked burgers and stale fries.
Management Issues
Several reviews pointed to poor management and disorganization, suggesting a need for better oversight and staff training.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, indicating that service quality may vary significantly.
- BWB WDec 17, 20254.0For a quick snack...the wrap and fries were on hit!
- LMLashaya MillerDec 10, 20251.0The customer service here sucks even far as floor managers. I doordash food and waited about 30mins. I kindly called and asked them to remake the food because after 30mins of wait time the food is most definitely cold. The “manager” quickly rushes me off the phone and tells me to contact doordash. Smh all i order was a sandwich and wedges that they could have easily made over
- JMJ MDec 9, 20251.0I went and ordered a large meal and my fries were only half way filled, the burger was not hot or even warm. In this type of business customer service is one of the most important things along with the food. Both were poor.
- AHAngelina HouleNov 24, 20251.0They close at 11:00 I ordered at 10:15 and twice my DoorDash driver ended up leaving and not picking it up. If you’re lazy and don’t want to do your job just say that or find a different job.
- KKKenyata KingNov 3, 20252.0They are super slow for no reason. I get upset every time I try to give them another try. Never go if you are in a rush.
Frequently Asked Questions About Wendy's
Is Brown Deer Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 8331 Brown Deer Road?
The drive-through is open Monday through Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 1:00 AM, and Sunday from 6:30 AM to 11:00 PM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 8331 Brown Deer Road serves breakfast, including combos, sandwiches, coffee, and sides.
Is delivery available for this Wendy's?
Yes, delivery is available where served. Check availability by entering your address on the Wendy's app or at order.wendys.com.
Can I order Wendy's online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
What payment options does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via the Wendy's Customer Care team through live chat or phone at 888-624-8140, fill out their customer satisfaction survey online, or call the location directly at (414) 355-0967.
Where can I find the menu and nutritional information?
Menu and nutrition info are available online at menu.wendys.com and within the Wendy's app, or in-restaurant where a nutrition poster is available.
What other fast food restaurants are near Wendy's at 8331 Brown Deer Road?
Nearby fast food restaurants include Burger King, Hunt Brothers Pizza, Rocky Rococo Pizza and Pasta, Boston Market, and The Corn King, providing various dining options around Wendy's.
Are there any retail stores near this Wendy's for shopping before or after your meal?
Yes, nearby retail stores include Target for general shopping and Catherines for women's clothing and plus-size apparel.
What nearby services might be useful for customers visiting Wendy's?
Nearby services include T-Mobile for mobile needs, Firestone Complete Auto Care for automotive repairs, and Western Union for money transfer services.