Wendy's

3.1
991 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8331 Brown Deer Road, Milwaukee, WI
53223, United States

Hours

Reviews

3.1
991 reviews
5 stars
282
4 stars
173
3 stars
182
2 stars
105
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.

Food Quality

While some customers enjoyed the food, others complained about cold items, undercooked burgers, and stale fries.

Staff Attitude

Many reviews highlighted rude or unprofessional behavior from staff, with specific mentions of poor customer service and lack of engagement.

Management Issues

Several customers criticized the management, citing disorganization and a need for better leadership and training.

Cleanliness

Multiple reviews pointed out unsanitary conditions, including dirty bathrooms and unkempt dining areas.
  • KK
    Kenyata King
    Nov 3, 2025
    2.0
    They are super slow for no reason. I get upset every time I try to give them another try. Never go if you are in a rush.
  • KL
    K Thomas Lamb
    Oct 28, 2025
    1.0
    Poor service! 20 minutes to walk-in into counter to order a frosty to go.
  • JW
    Jason Wyngaard
    Oct 23, 2025
    5.0
    Out of all 3 restaurants on brown deer rd Wendy’s is the place to go.
  • CP
    Cason Paxman
    Sep 9, 2025
    5.0
    Best Wendy's experience I've ever had! Dre was so accommodating, kind and fun to talk to. I'll be coming to this Wendy's from now on.
  • AJ
    Alex Jones
    Aug 29, 2025
    5.0
    They finally have sped up their service after years of taking ten minutes a car.

Frequently Asked Questions About Wendy's

Is Brown Deer Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.